Windows 10: Laptop goes to sleep mode after plugging in charger

  1.    11 Sep 2017 #1

    Laptop goes to sleep mode after plugging in charger


    I have a ASUS X550C laptop. The original charger broke, so i bought a charger for it at my local market (the brand is "Innergie"), which also works for ASUS laptops. Now since i got this charger, i was experiencing issues where my laptop would randomly go to sleep mode, however, i resolved this issue by turning computer on, removing the charger, and plugging it back in. That seemed to fix it. However, recently, this method stopped working. My computer runs completely fine when it is unplugged, however, when i plug it in, i get a "Low battery" warning (even though i HAD 72% battery), and the laptop immediately goes to sleep mode. Trying to turn it on is useless. It will only turn on if the charger isn't plugged.

    Any advice?

    PS: I have already changed all my power & sleep options. Everything is set to "Never".
      My ComputerSystem Spec

  2.    11 Sep 2017 #2

    Update: Battery was at 34%, plugged charger in, went to sleep mode as usual. When i turned it on, battery was all of a sudden on 5%, and when i plugged the charger in it jumped to 100%. Then it gave a critical battery warning and went to sleep mode again, but this time it would only turn on when the charger was plugged in.
      My ComputerSystem Spec


Related Threads
Samsung XE700t1C Windows 10 Home 64bit My laptop cannot turn off without holding the power button. Shutdown or Sleep makes it restart. Connecting or disconnecting the charger also makes it restart. This problem coincided with with another...
laptop turninig to sleep mode in General Support
I started using my laptop on my desk but without battery for longer battery life. from that point my laptop turns sleep mode in 5 minutes after last work, i have it set to never turn asleep at any circumstances, i think i checked all settings...
Laptop frozen after sleep mode in General Support
Acer predator running on Windows 10 , my doesn't wake up after it went it to sleep mode and it be come frozen after that ,any ideas guys ? Plz help thx a lot
HP laptop sleep mode in Installation and Upgrade
Hi - Just installed Win10 on my 4 yr old HP G60535D. Now I have have to re-boot everytime I shut the lid. :shock: Played around with power settings, etc etc but no love. When I first open the lid, I can hear the computer running, a slight mechanical...
Laptop shuts down when put into sleep mode in BSOD Crashes and Debugging
Hi all first time poster, So I'm having a major problem that I can't seem to fix. When I close the lid of my laptop, put it into sleep mode, or put it into hibernation mode, the laptop basically shuts down. The power light flashes on and off, but...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 03:53.
Find Us