1.    30 Aug 2017 #1
    Join Date : Aug 2015
    Posts : 29
    Windows 10

    PC Running slowly after receiving "Unmountable_Boot_Volume" error, W10


    My girlfriend's PC had gotten a blue screen with the error "UNMOUNTABLE_BOOT_VOLUME". Her computer restarted like normal, but is now extremely slow and freezes a lot; its unusable. Any idea on how to fix this? We have tried typing the chkdsk and bootrec /fixboot commands in the command prompt (via the windows 10 USB). This had no effect. The hard drive is secure, plugged in, all the parts are practically new, no dust. Brand new hard drive.
    Last edited by TheMuffinMan; 30 Aug 2017 at 17:58.
      My ComputerSystem Spec
  2.    30 Aug 2017 #2
    Join Date : Jul 2016
    Crewe Cheshire
    Posts : 1,451
    windows 10

    Can you post a screenshot from disk manager so we can see the structure
      My ComputerSystem Spec
  3.    30 Aug 2017 #3
    Join Date : Aug 2015
    Posts : 29
    Windows 10
    Thread Starter

    I would except I can't. We tried a reinstall of windows 10, but it gave us this error code, 0x8007048f, repeatedly.
      My ComputerSystem Spec
  4.    30 Aug 2017 #4
    Join Date : Sep 2014
    DFW Area
    Posts : 439
    Windows 8&10

    The error shows:

    ERROR_DEVICE_NOT_CONNECTED1167 (0x48F)The device is not connected.

    My initial thought was something went wrong and the boot was modified. But the error might mean the drive is having a problem or is intermittent.

    If you are checking internal connections, make sure and check both ends. The power connector also needs to be checked.

    If it gave you a unmountable boot device, the files on the drive may have been corrupted or not readable for some reason.
      My ComputerSystem Spec
  5.    30 Aug 2017 #5
    Join Date : Aug 2015
    Posts : 29
    Windows 10
    Thread Starter

    It was my guess that they were corrupted. Just keep getting a series of errors and now we can't even reinstall windows. This is the second hard drive we've gotten for her PC. Have no idea.
      My ComputerSystem Spec
  6.    30 Aug 2017 #6
    Join Date : May 2014
    Cross Plains, WI
    Posts : 315
    Windows 10 Pro x64

    The 0x8007048f error usually means that a resource that is needed cannot be found. How are you trying to reinstall Windows? Are you using a DVD or a USB device?

    With the unmountable boot volume, I would be looking at the SATA cable that is connecting the drive. Make sure connections are correct and tight. Try a different SATA port on the motherboard if you can. Then try a different cable if possible. IF this keeps up, it may be pointing to a motherboard issue, mainly an issue with the SATA controller.
      My ComputersSystem Spec
  7.    30 Aug 2017 #7
    Join Date : Aug 2015
    Posts : 29
    Windows 10
    Thread Starter

    Quote Originally Posted by ArazelEternal View Post
    The 0x8007048f error usually means that a resource that is needed cannot be found. How are you trying to reinstall Windows? Are you using a DVD or a USB device?

    With the unmountable boot volume, I would be looking at the SATA cable that is connecting the drive. Make sure connections are correct and tight. Try a different SATA port on the motherboard if you can. Then try a different cable if possible. IF this keeps up, it may be pointing to a motherboard issue, mainly an issue with the SATA controller.

    I am using a USB device. We only have one drive plugged in, but it shows 2. One 900 GB drive (her main drive) and on 400 MB drive (which idk what it is). We are going to use a different SATA port right now. I may even get a new sata cable if this doesnt work. It was my idea that it was a bad SATA since this exact thing happened to her original hard drive.
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  8.    30 Aug 2017 #8
    Join Date : Aug 2015
    Posts : 29
    Windows 10
    Thread Starter

    Okay, now it wont even detect her hard drive. At all. SATA cable is in a different port, it is secured as well. I have no idea what to do and very much annoyed. Any help would be appreciated.
      My ComputerSystem Spec
  9.    30 Aug 2017 #9
    Join Date : May 2014
    Cross Plains, WI
    Posts : 315
    Windows 10 Pro x64

    Quote Originally Posted by TheMuffinMan View Post
    I am using a USB device. We only have one drive plugged in, but it shows 2. One 900 GB drive (her main drive) and on 400 MB drive (which idk what it is). We are going to use a different SATA port right now. I may even get a new sata cable if this doesnt work. It was my idea that it was a bad SATA since this exact thing happened to her original hard drive.
    Can you post the specs of her computer, please? This would go a long way to helping us help you.

    The 400 MB partition may be a boot partition depending on what kind of boot scheme is set up.

    When you made the USB drive to install Windows, how did you go about making it? Did you use Rufus or anything similar?
      My ComputersSystem Spec
  10.    30 Aug 2017 #10
    Join Date : Aug 2015
    Posts : 29
    Windows 10
    Thread Starter

    Quote Originally Posted by ArazelEternal View Post
    Can you post the specs of her computer, please? This would go a long way to helping us help you.

    The 400 MB partition may be a boot partition depending on what kind of boot scheme is set up.

    When you made the USB drive to install Windows, how did you go about making it? Did you use Rufus or anything similar?
    It was an official USB from Microsoft that came with the code. And the specs are as follows:
    CPU: FX 8320E
    GPU: GTX 1050
    RAM: 8GB DDR3
    Motherboard: Gigabyte GA-78LMT-USB3 AM3+ mATX
      My ComputerSystem Spec

 


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