1.    14 Aug 2017 #1
    Join Date : Apr 2017
    Posts : 5
    Windows 10

    Booting into blackscreen with cursor + flashing loading circle


    Alright, I was in the course of fixing another issue i had (BSOD/attempted switch from DPC and i inteded to find the driver/program causing the issue) when suddenly i had one BSOD in the middle of my work followed another right when the desktop loaded again. I'm now sitting on a blackscreen with the cursor when moving the mouse which has the loading indicator flashing all the time.

    I have no clue what caused this, and i have read that it could be a hard drive or ssd being dead, yet this is a dual boot pc (my instance is win10, the other one win7) and the 7 one works absolutely fine and i can access all my data from the drives from that one.

    Also note that the blue loading indicator next to the cursor is flashing, the mouse itself is not. I have tried to follow the instructions given regarding flashing cursors already to no avail. I also couldn't do anything on the blackscreen other than win+p to acivate/deactivate monitors (i have two). Hitting space / ctrl and entering my password or using shortcuts to open task manager or similar don't so anything. I can still access the BIOS, and as i said my files through Win7.
      My ComputerSystem Spec
  2.    14 Aug 2017 #2
    Join Date : Apr 2016
    Manchester, U.K.
    Posts : 549
    Windows 10 Pro 64bit

    A couple of things - are you using nVidia graphics card? Any USB devices connected including wireless mouse &/or keyboard?
      My ComputerSystem Spec
  3.    14 Aug 2017 #3
    Join Date : Apr 2017
    Posts : 5
    Windows 10
    Thread Starter

    I have a nvidia gtx 970, yes. Keyboard and mouse are connected via usb / not wireless. I have a mic, an external drive and a printer connected via USB aswell.
      My ComputerSystem Spec
  4.    14 Aug 2017 #4
    Join Date : Apr 2016
    Manchester, U.K.
    Posts : 549
    Windows 10 Pro 64bit

    does ctrl alt del bring up the task manager? If it does close any & all mention of nVidia, this hopefully will bring up the screen allowing you to either log on or if already logged on to uninstall the nVidia driver & GeForce experience (if installed) & then download the latest version from nVidia's website.
      My ComputerSystem Spec
  5.    14 Aug 2017 #5
    Join Date : Apr 2017
    Posts : 5
    Windows 10
    Thread Starter

    Sadly no shortcuts aside from win+p and the one that opens the panel which lets you zoom into parts of the screen work. Also to add, safe mode does nothing but lower the screen quality (cursor quality...)

    GeForce Experience is installed. If i had a way to access the system using a seperate boot disk i could fix it that way, but otherwise i have no clue
      My ComputerSystem Spec

 


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