StartComponentCleanup: The component store has been corrupted

NourinE · 13 Aug 2017

Helllo! I have a problem with 'StartComponentCleanup'

Microsoft Windows [Version 10.0.15063](c) 2017 Microsoft Corporation. All rights reserved.C:\WINDOWS\system32>Dism /Online /Cleanup-Image /StartComponentCleanupDeployment Image Servicing and Management toolVersion: 10.0.15063.0Image Version: 10.0.15063.0[============= 23.8% ]Error: 14098The component store has been corrupted.The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.logC:\WINDOWS\system32>

dalchina · 13 Aug 2017

Hi, please consider this thread:
Component store has been corrupted. (0x80073712) and Error: 14098 Solved - Windows 10 Forums

And note the useful tool here: (post #2) - (the boot disk in #1 is also good to be aware of)
Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums

Is there any useful information in the log?

Given that symptom, it's also worth checking your disk, being cautious:
Hard Disk Sentinel (trial)

then
From an admin command or powershell prompt
[Windows key + X, click command prompt (admin)]
chkdsk C: /F
Your PC will need to restart.
Post back the result, which you can get after a restart as follows:
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
or
How to read Event Viewer log for Chkdsk in Windows 10 [Tip] | Reviews, news, tips, and tricks | dotTechdotTech
or
How do I see the results of a CHKDSK that ran on boot? - Ask Leo!
Make sure the result is clear or fixed- else do not proceed.

If still no joy, consider an in-place upgrade repair install (which keeps all programs and most settings)

NourinE · 14 Aug 2017

I ran the chkdsk c:/ f, and here's the log.

dalchina · 14 Aug 2017

Hi, that's a pass- please also work through and consider the other points in my previous post.

Was there any useful info on the DISM log mentioned in your post?

If, having done that, you choose to proceed with an in-place upgrade repair install, there's a tutorial in the Tutorial section, or I can paste a write-up on it.

NourinE · 15 Aug 2017

I found out that I also have a hard disk drive errors, I ran HDD Regenerator, but required Bootable CD, so I resorted to Windows 10 Recovery Tools - Bootable Rescue Disk and now it has regenerated 764 bad sectors on the hard disk in around 7 hours, and it's going to take 24 other hours.
I think this is also related to the issue I'm having.
I will let you know the result, when the it's done.

NourinE · 21 Aug 2017

HDD Regenerator detected some bad sectors and regenerated them, but once I restart everything is back again.
using HDD Sentinel shows that my hard disk health only 9%.

dalchina · 21 Aug 2017

Suggest you simply post a screenshot of Hard Disk Sentinel (when able). If that indicates too many failing sectors, for example, you need to consider data recovery and backup urgently, and you should do that before performing more write operations on a possibly failing disk.

You do have backups, I hope? We strongly and repeatedly urge people to use disk imaging routinely. Macrium Reflect (free) is very good.