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#11
I wasn't suggesting an update is the cause, just pointing out the update from last week. You can get it from MS with the link at the bottom of the KB announcement.
https://support.microsoft.com/en-us/...date-kb4032188
I wasn't suggesting an update is the cause, just pointing out the update from last week. You can get it from MS with the link at the bottom of the KB announcement.
https://support.microsoft.com/en-us/...date-kb4032188
I want to try something as I have a theory:
Fire up Command prompt and type in:
wmic bios get smbiosbiosversion
and report back what it spit out.
I still think this is a driver issue.
One more thing you could try, is go to Intel website and download the latest drivers for your hardware. The Intel RST driver in particular. This update has solved some sluggishness issues for others in the past.
Another thing you could try is disabling the Radeon GPU in Device manager and run on integrated graphics only just to test this too.
And finally also test to boot without any other services starting except Windows own and NO startup applications. (this you can do by going to System Configuration and switching into Safe Boot)
I have had some weird glitches every now and then with Windows 10. Only way to solve the issues has been to try everything and start from something minimal and try to track down the root cause. Sometimes I can solve it sometimes not. Usually the problems has been on an Insider build and some problems went away after a few Windows upgrades.
For instance, my nVidia GT-540M could not start at all, no matter what I did...but suddenly it started working again after a few new flights from MS. :)
I have a Looong list of stuff I want to test every time I run into any kind of issues. I even test stuff that are not even related to the problem.
Oh and yes, get that Cumulative update .502 or .540 that got released today, for your OS, that could also solve the issue.
August 8, 2017—KB4034674 (OS Build 15063.540)
Direct link to the KB4034674 Update Catalog
The Intel Driver Update assistant never finds anything on my device, does not even recognize half my Intel chips. :)
Are you saying there is no Radeon Card in your device? Not using it is not the same as putting it completely offline by disabling the driver in Device Manager. The driver is still interacting though not card being used.
Try creating a new Windows User account of the Administrators group and use that for a while. If the problem still persist, we know at least that it is not an Account or configuration issue. You can always delete the account later.
Did you try to run with ALL startup items disabled and ALL non MS services disabled?