Restoring old version of windows during Creator Windows Update


  1. Posts : 6
    Win10 Pro x64
       #1

    Restoring old version of windows during Creator Windows Update


    Hi

    At the end of the maj windows restore at the previous version (with the media creation tool) :

    so i run a sfc /scannow --> "Windows Resource Protection could not start the repair service"
    DISM /Online /Cleanup-image /Scanhealth , "Error : 0x80004002"
    DISM /Online /Cleanup-Image /Checkhealth , "irreparable"
    DISM /Online /Cleanup-image /Restorehealth, "Error 0x80004002 "

    My service
      My Computer

  2. Caledon Ken's Avatar
    Posts : 24,214
    Windows 10 Pro x64 Version 2004
       #2

    Hi vic60400

    I read your problem. Hope you don't mind me placing in my words.

    It sounds like you were doing the Creator update which you started from media that you created using the media creation tool. You typed "Setup" and the process kicked off.

    Near the end of the update process something failed and the system returned to the previous version, likely 1607.

    The restoration process finished and you ran sfc /scannow which gave error you quoted. DISM cannot perform repair.

    Is this correct?

    Do you have media from for the version you are currently on allowing you to use it as Source? Item 6 in this tutorial.

    Use DISM to Repair Windows 10 Image

    Strongly recommend going forward you investigate and use a tool like Macrium Reflect. Free, reliable, member approved and a quick way out of a mess.

    I did not follow link, please follow this tutorial to post files and images on the site.

    How to Upload and Post Screenshots and Files at Ten Forums


    Ken
      My Computer


  3. Posts : 6
    Win10 Pro x64
    Thread Starter
       #3

    Yeah it's correct.

    Error 0x80004002 for DISM /RestoreHealth /Source:wim Command
      My Computer


  4. Posts : 6
    Win10 Pro x64
    Thread Starter
       #4

    Anyone else ?
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 21:35.
Find Us




Windows 10 Forums