Restoring old version of windows during Creator Windows Update

  1.    07 Aug 2017 #1

    Restoring old version of windows during Creator Windows Update


    Hi

    At the end of the maj windows restore at the previous version (with the media creation tool) :

    so i run a sfc /scannow --> "Windows Resource Protection could not start the repair service"
    DISM /Online /Cleanup-image /Scanhealth , "Error : 0x80004002"
    DISM /Online /Cleanup-Image /Checkhealth , "irreparable"
    DISM /Online /Cleanup-image /Restorehealth, "Error 0x80004002 "

    My service
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 11,617
    Windows 10 Pro x64 Build 1803
       08 Aug 2017 #2

    Hi vic60400

    I read your problem. Hope you don't mind me placing in my words.

    It sounds like you were doing the Creator update which you started from media that you created using the media creation tool. You typed "Setup" and the process kicked off.

    Near the end of the update process something failed and the system returned to the previous version, likely 1607.

    The restoration process finished and you ran sfc /scannow which gave error you quoted. DISM cannot perform repair.

    Is this correct?

    Do you have media from for the version you are currently on allowing you to use it as Source? Item 6 in this tutorial.

    Use DISM to Repair Windows 10 Image

    Strongly recommend going forward you investigate and use a tool like Macrium Reflect. Free, reliable, member approved and a quick way out of a mess.

    I did not follow link, please follow this tutorial to post files and images on the site.

    How to Upload and Post Screenshots and Files at Ten Forums


    Ken
      My ComputerSystem Spec

  3.    08 Aug 2017 #3

    Yeah it's correct.

    Error 0x80004002 for DISM /RestoreHealth /Source:wim Command
      My ComputerSystem Spec

  4.    09 Aug 2017 #4

    Anyone else ?
      My ComputerSystem Spec


 

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