Windows 10 reset problem


  1. trashcanbin10
    Posts : 44
    Windows 10 Pro
       New #1

    Windows 10 reset problem


    My laptop is HP Pavilion with i5-7200u, 12 GB RAM, 1 TB HDD (SATA) + IntelHD/9400MX. This HP has OEM Windows 10 SL preinstalled.

    My problem is: when I want to 'reset' Windows, it complains it could not find recovery environment. Exact error message attached:

    Windows 10 reset problem-image.png

    This is my partition table:
    Windows 10 reset problem-image.png

    What I want: exactly, without using thumbdrive or external tools, how do I recreate the necessary environment so I can use 'reset this PC' feature normally?

    I have tried Google, of course, but they're all either requiring Thumbdrive to make recovery partition in that thumbdrive or using external tools which I don't want.

    Help, please, and thank you in advance.
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  3. dalchina
    Posts : 42,953
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    Your system apparently claims to be UEFI (EFI partition).

    But there's no Recovery partition. Did you delete that?

    This is what a UEFI boot configuration typically looks like: (I've used Minitool Partition Wizard which gives more info- Disk Management does not show the 16Mb partition by design).
    Windows 10 reset problem-1.jpg
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  4. trashcanbin10
    Posts : 44
    Windows 10 Pro
    Thread Starter
       New #3

    I have double checked, but I don't seem to recall deleting any partition. I did shrink drive C: and made drive D:, but it's all with Windows' partition tools - I shouldn't be able to delete the recovery, right?

    Maybe I should download that tool you used to triple check everything.
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  6. dalchina
    Posts : 42,953
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #4

    You can delete that partition, yes. You then lose the advanced recovery options and the rather feeble automatic repair. And apparently the ability to reset...

    What I want: exactly, without using thumbdrive or external tools, how do I recreate the necessary environment so I can use 'reset this PC' feature normally?
    - personally, I don't believe that's achievable. Someone else may well know better.
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  7. trashcanbin10
    Posts : 44
    Windows 10 Pro
    Thread Starter
       New #5

    Thanks. I'll just use my Win 10 thumbdrive and reformat everything. HP bloats kind of annoying.
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