1. Posts : 3
    windows 10 pro


    I have searched the web for someone to help me how to fix this latency issue I have, I produce music on my pc
    I built this pc, lately i had only 16 gigs of ram and i added another 16 later on, I have been experiencing latency like crazy, as well as audio glitches.

    attached Is what my latency monitor is reading, something to be noted is that it wasn't showing Storport.sys as having the most latency but rather either dkgrnl.sys or my nvidia graphic card driver.

    I have also updated everything as well as reduce power consumption but so far no luck i need help
    Attached Thumbnails Attached Thumbnails Latency!!-latencymon.png  
      My Computer

  2. fireberd's Avatar
    Posts : 2,302
    Win 10 Pro, 20H2

    I have a home studio, using Cakewalk Sonar Platinum.

    I can't read the Latency Mon screen. Make sure you do a Window snip or full screen captures.
    Post the Main, Stats and first part of the Processes screens. That should be enough to try and help you.

    dgkrnl.sys is part of the video drivers. Did you have the latency problems before you added the additional 16GB of RAM? Also did you install the same memory as the other 16? If not there can be memory issues. I tried that with my new (6 months old) system with an ASUS Z170 motherboard and I had Corsair and GSkill and when I added the GSkill It had problems even in the BIOS. Both brands were DDR4 and same speed. I could run the Corsair or GSkill but not both.

    BTW, what recording interface unit are you using? I use an MOTU 896Mk3 Hybrid.

      My Computers

  3. Posts : 3
    windows 10 pro
    Thread Starter

    I don't recall having issues prior to adding the memory, My interface is an Universal Audio Apollo twin
    attached is a better picture I've just ran it again and now its displaying the nclddmk.sys as the culprit.. you see it seems to jump back and forth with different components as the culprit of the latency.
    Attached Thumbnails Attached Thumbnails Latency!!-latencymon.png  
      My Computer

  4. fireberd's Avatar
    Posts : 2,302
    Win 10 Pro, 20H2

    A search doesn't show that file, but I find "Nvlddmkm.sys" is an NVIDIA file, as the first post's file.
    Remove the new memory (for testing) and see if Latency Mon runs OK.

    Also, I'm not familiar with AMD CPU's and capabilities but do you have CPU generated video (like Intel has)? My system uses and i7 6700K Intel CPU and I'm using the built in Intel video, no add in video card. I don't do any gaming or high res video applications and DAW's work fine with the Intel video. If you have video from the CPU, you can also try removing the NVIDIA card and see if Latency Mon runs OK.
      My Computers


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