Windows 10: Storage FULL??? Help! Solved

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  1.    03 Aug 2017 #1

    Storage FULL??? Help!


    My storage on my Surface Pro 4 seems to have all of a sudden become full (237GB).
    I have deleted every program except for Microsoft Office & tools and it is still full!


    I have run the disk tool to optimize, I have run CCleaner, I have run a program from the Microsoft store to look for duplicate files....nothing....any ideas or help would be AWESOME! Doesn't make any sense to all of a sudden be full!

    I saw on another post something about "Windows Image Backup"....how do I look for that, and if found, how can I delete it??

    I have added a 64GB micro SD also.

    Thanks in advance for any help!!
      My ComputerSystem Spec

  2.    03 Aug 2017 #2

    it could have hidden files or maybe you have a backup that its not visible taking up space
      My ComputerSystem Spec

  3.    03 Aug 2017 #3

    is there a way to look for these hidden files or a back up so I can delete it??
      My ComputerSystem Spec


  4. Posts : 1,387
    Windows 7 Pro x64 Windows 10 Pro x64
       03 Aug 2017 #4

    A drive just doesn`t become all of a sudden full, you must have done something to take up the space.

    Control Panel>File Explorer Options
    Attached Thumbnails Attached Thumbnails Capture.JPG  
      My ComputersSystem Spec

  5.    03 Aug 2017 #5

    crabhammer - I have looked, and there is no windows back up files.
    AddRAM - I realize that a drive doesn't "all of a sudden" become full, it was just a figure of speech, that it seemed to "all of a sudden" start being a problem....and doesn't change with the deletion of everything I had on it for more than a year, except for Microsoft Office.
    I found what you pointed out, and it is marked to show hidden files.

    Is there anything else I can try to look at??

    Thanks for your help!!
      My ComputerSystem Spec


  6. Posts : 8,932
    Windows 10 (Pro and Insider Pro)
       03 Aug 2017 #6

    Install Treesize free. It will show you where went your space ... Windows has something similar, but not so powerful.

    After install, right click on drive and select Treesize...
    Click image for larger version. 

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ID:	146991 Click image for larger version. 

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      My ComputerSystem Spec

  7.    03 Aug 2017 #7

    Click image for larger version. 

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ID:	146993this is the results of the Treesize free...
    Trend Micro is the app from Geek Squad when I bought my SP4, I recently renewed subscription....does it make a copy of the drive??
      My ComputerSystem Spec


  8. Posts : 8,932
    Windows 10 (Pro and Insider Pro)
       03 Aug 2017 #8

    Dig into its folder and find out Think you have a culprit

    Stop Trend Micro, uninstall it, delete folder and if you want... reinstall again.
      My ComputerSystem Spec

  9.    03 Aug 2017 #9

    Thanks AndreTen....That's what I'm going to try!!!
      My ComputerSystem Spec


  10. Posts : 8,932
    Windows 10 (Pro and Insider Pro)
       09 Aug 2017 #10

    FinsUp said: View Post
    Thanks AndreTen....That's what I'm going to try!!!
    @FinsUp how are things? Can you tell what files were filling up the disk in Trend Micro's folder?

    And, if everything is OK, you can mark thread as solved
      My ComputerSystem Spec


 
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