Storage FULL??? Help!

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  1. Posts : 6
    Windows 10
       #1

    Storage FULL??? Help!


    My storage on my Surface Pro 4 seems to have all of a sudden become full (237GB).
    I have deleted every program except for Microsoft Office & tools and it is still full!


    I have run the disk tool to optimize, I have run CCleaner, I have run a program from the Microsoft store to look for duplicate files....nothing....any ideas or help would be AWESOME! Doesn't make any sense to all of a sudden be full!

    I saw on another post something about "Windows Image Backup"....how do I look for that, and if found, how can I delete it??

    I have added a 64GB micro SD also.

    Thanks in advance for any help!!
      My Computer


  2. Posts : 3
    windows 10 pro
       #2

    it could have hidden files or maybe you have a backup that its not visible taking up space
      My Computer


  3. Posts : 6
    Windows 10
    Thread Starter
       #3

    is there a way to look for these hidden files or a back up so I can delete it??
      My Computer


  4. Posts : 4,594
    Windows 10 Pro
       #4

    A drive just doesn`t become all of a sudden full, you must have done something to take up the space.

    Control Panel>File Explorer Options
    Attached Thumbnails Attached Thumbnails Storage FULL??? Help!-capture.jpg  
      My Computers


  5. Posts : 6
    Windows 10
    Thread Starter
       #5

    crabhammer - I have looked, and there is no windows back up files.
    AddRAM - I realize that a drive doesn't "all of a sudden" become full, it was just a figure of speech, that it seemed to "all of a sudden" start being a problem....and doesn't change with the deletion of everything I had on it for more than a year, except for Microsoft Office.
    I found what you pointed out, and it is marked to show hidden files.

    Is there anything else I can try to look at??

    Thanks for your help!!:)
      My Computer


  6. Posts : 30,585
    Windows 10 (Pro and Insider Pro)
       #6

    Install Treesize free. It will show you where went your space ... Windows has something similar, but not so powerful.

    After install, right click on drive and select Treesize...
    Storage FULL??? Help!-image.png Storage FULL??? Help!-image.png
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  7. Posts : 6
    Windows 10
    Thread Starter
       #7

    Storage FULL??? Help!-image.pngthis is the results of the Treesize free...
    Trend Micro is the app from Geek Squad when I bought my SP4, I recently renewed subscription....does it make a copy of the drive??
      My Computer


  8. Posts : 30,585
    Windows 10 (Pro and Insider Pro)
       #8

    Dig into its folder and find out :) Think you have a culprit

    Stop Trend Micro, uninstall it, delete folder and if you want... reinstall again.
      My Computers


  9. Posts : 6
    Windows 10
    Thread Starter
       #9

    Thanks AndreTen....That's what I'm going to try!!!
      My Computer


  10. Posts : 30,585
    Windows 10 (Pro and Insider Pro)
       #10

    FinsUp said:
    Thanks AndreTen....That's what I'm going to try!!!
    @FinsUp how are things? Can you tell what files were filling up the disk in Trend Micro's folder?

    And, if everything is OK, you can mark thread as solved :)
      My Computers


 

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