1.    19 Jul 2017 #1
    Join Date : Jul 2017
    Franklin, TN
    Posts : 3
    Windows 10

    User received an Illegal File Process error

    I have a client that said they are getting this error multiple times over the past week and the PC either restarts or they are restarting it. I ran SFC and it said Windows Resource Protection found corrupt files but was unable to fix some of them. I then ran DISM and it says the source files could not be found.
    I have never run that tool before and hope some of you may have some guidance.

      My ComputerSystem Spec
  2.    20 Jul 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,029
    Win 10 Pro (1703)

    Use DISM to Repair Windows 10 Image Windows 10 Performance Maintenance Tutorials
    Option 7 for command format

    That's from the extensive and professional quality Tutorial format which you're free to browse and search
    Windows 10 Tutorial Index Windows 10 Tutorials

    There are threads discussing this - simply search the forum for
    DISM source not found
    DISM unable to locate Install.wim file Solved - Windows 10 Forums

    This utility may be of interest (makes it easier):
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
    - see post #2 and reference to source not found, which is quite common.

    You may end up doing an in-place upgrade repair install. which keeps all programs and data and most settings
    (See the Tutorial section for a tutorial - basically boot normally then start Windows setup.exe from a Windows boot medium or mounted iso)
    If the user has the Creator's build, that's easy, as the current build is that.
    If the user has the Anniversary build, then an in-place upgrade repair requires the Anniversary iso (using a Creator's build iso would upgrade the PC)
      My ComputerSystem Spec
  3.    20 Jul 2017 #3
    Join Date : Jul 2017
    Franklin, TN
    Posts : 3
    Windows 10
    Thread Starter

    Thank you for this information. I will try it on the PC shortly.

      My ComputerSystem Spec


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