1.    11 Jul 2017 #1
    Join Date : Jul 2017
    Posts : 1
    Windows 10 x64

    Problem about RAM & Hardware reserved. Need advice.


    ASUS Laptop with 4 GB RAM (2 slot RAM with each 2 GB) but only 1.6 GB usable & 2.4 GB (Hardware reserved).
    Even i reinstal this Windows 10 x64, this Hardware reserved still 2.4 GB.
    What can i do before replace / exchange position slot memory or update BIOS ?
    I attach my Task Manager, System Information & CPU-Z
    Attached Thumbnails Attached Thumbnails CPU-Z (Memory).jpg   CPU-Z (SPD Slot 1).jpg   CPU-Z (SPD Slot 2).jpg   System Information.jpg   Task Manager.jpg  

      My ComputerSystem Spec
  2.    12 Jul 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,955
    Win 10 Pro (1703)

    Hi, some similar reports have been posted- if you search for these, ignore those related to using 32bit Windows on >4Gb RAM- that's not your situation of course.

    Noted there are differences in the last two CPU-Z reports on your RAM, which may suggest something about that in slot 2.

    See e.g.
    Hardware reserved memory issue - Windows 10 Forums
    on RAM issues.

    BIOS update:
    I have 24GB installed RAM (7.95 usable) How do I fix this? - Windows 10 Forums

    For more such posts, just search for Hardware Reserved
      My ComputerSystem Spec

 


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