Windows 10: Brand new Win 10 computer runs slow after setup

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  1. Posts : 1,780
    Windows 10 Pro IP Build 16299.19 (Branch: RS3 Release)
       31 Jul 2017 #41

    You have at least one service that is using resources. Cyberreason...something... other app is Avast. Avast is known to use a lot of resources, and I would not recommend that AV to anyone. Windows Defender is as good if not even better than Avast...at least it uses way less resources.


    Then you also have 955 events in Startup tab...that sounds rather high in my eyes.
      My ComputersSystem Spec

  2.    31 Jul 2017 #42

    I downloaded Process Explorer successfully. Anvir Task Manager generated this message:Click image for larger version. 

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ID:	146457so I aborted.
    Process Explorer looks very complicated, can either of you give me specific instructions in how to use it?

    There is nothing downloading.

    Slicendice:
    After I re-installed Windows 10 on July 13, the only anti-virus that has been on this computer is Windows Defender, and I plan to use it alone in future. Neither Cyberreason nor Avast appears in Programs and Features nor in the search box. Current Task Manager Startups is Click image for larger version. 

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ID:	146461 . Task Manager Processes sorted by CPU usage 1 hour ago is Click image for larger version. 

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ID:	146460 , 5 minutes ago is Click image for larger version. 

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ID:	146462 . I am up to about 100 hours of work on setting up this computer. Since I re-installed Windows 10 on July 13, I am sure I have accumulated at least 30 minutes of sitting with my chin in my hands watching Task Manager Processes, with the computer at idle and nothing open but Task Manager. The only processes that appear near the top of the list with any frequency are System Interrupts, Desktop Windows Manager, and processes starting with "Service Host : "
      My ComputerSystem Spec


  3. Posts : 1,780
    Windows 10 Pro IP Build 16299.19 (Branch: RS3 Release)
       31 Jul 2017 #43

    Is the computer running slow at the moment?

    One more thing you could do is to go to the HP support site and download the latest BIOS. HP has recently released a new BIOS that should improve stability.

    I assume your laptop is a HP Notebook - 15-f233wm.

    HERE is the direct link to the HP driver and BIOS download page. Using the Edge browser this site should automatically detect your OS and populate the appropriate drivers and files.
      My ComputersSystem Spec

  4.    31 Jul 2017 #44

    wvbirdman said: View Post
    something went wrong right after I installed AdwCleaner.

    \.
    Adwcleaner is a a tool for cleaning up an infected system. It does not install and is not needed for routine cleanups. Much less running on a new system.
      My ComputerSystem Spec

  5.    31 Jul 2017 #45

    Does the high CPU usage of System Interrupts correlate with the period you are concerned about?

    Anvir Task Manager generated this message:
    - click 'More info' and respond appropriately.

    Process Explorer looks very complicated, can either of you give me specific instructions in how to use it?
    I did this search for you:
    guide to process explorer

    SysInternals Pro: Understanding Process Explorer
    Process Explorer Mini-guide and Screenshots - Mini guides and how-tos - Simple answers to common questions
    Process Explorer - Windows Sysinternals | Microsoft Docs

    - there are more results...

    As a principle, work back to the simplest configuration to try to establish a state where resource use is ok.
    Safe Mode, Clean boot, and move on to enable more until the problem recurs.
    If Safe Mode is ok, but Clean Boot not, then use Autoruns to disable more.

    It may get to the stage where you simply need to start again.
    Now you could use disk imaging to save what you have now. That can then always be restored.

    When I install and configure a system, I take it in stages, creating and the updating my disk image periodically. I also keep a simple log of what I've installed or configured, along with a note of the disk image update.
    I check what the task manager is doing from time to time.

    I maintain this practice thereafter.
      My ComputerSystem Spec

  6.    31 Jul 2017 #46

    Slicendice:
    Is the computer running slow at the moment? Windows speed is ok. Browsing speed is ok, but I occasionally get "not responding" messages, and earlier today the browser froze for 10 minutes and required a restart.

    One more thing you could do is to go to the HP support site and download the latest BIOS. HP has recently released a new BIOS that should improve stability. Will do.

    I assume your laptop is a HP Notebook - 15-f233wm. It is an HP 15-1233wm.

    Thanks
      My ComputerSystem Spec

  7.    31 Jul 2017 #47

    Porthos:
    That explains a lot. I will drop it.
    Thanks
      My ComputerSystem Spec

  8.    31 Jul 2017 #48

    Dalchina:
    I can't say exactly to what degree the high CPU usage by System Interrupts correlates with hours-long periods of high CPU usage. At my current level of technical ability the only way I could determine that would be to watch Task Manager Processes for hours taking continuous notes. All I can say is that during hours-long periods of high CPU usage, about half the time, System Interrupts is present in the top 8 or so of the processes list (when the list is sorted for high at the top). The remainder of time during hours-long periods of high CPU usage, System Interrupts is about 1% or less.

    Thanks for the Process Explorer tutorials. I was able to open and run it. Here is a screen shot of it:

    Click image for larger version. 

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    I'm afraid however that using Process Explorer for diagnosis and repair on my own is probably beyond me, and I don't want to impose on your kindness to ask for click-by-click instructions.

    To all:

    So here is where I am in the overall process:

    I spent about 40 hours on my first setup. It definitely had a problem because I experienced slowdown. I spent about another 20 hours attempting to fix this first setup, then gave up and re-installed Windows 10. I spent about 30 hours on this second setup, watching carefully (and perhaps too carefully) for any problem by closely watching CPU usage in Task Manager and Performance Monitor. A sudden rise in CPU usage made me concerned that there was a problem, but I have not experienced any actual slowdown other than occasional "not responding" messages while browsing, and once the browser froze. So at this point I am not sure if there even is a problem. As further high tech diagnosis is probably beyond me, I would be grateful for all of your opinions on this question:

    I understand that hours-long periods of high CPU usage at idle with nothing open but Task Manger or Performance Monitor does not tell us what a problem is, but does it tell us that there is a problem?

    If you/you all/any of you think there is a problem, I will re-install Windows 10 and start over for a third time. If you think there is no problem present, I will proceed with this current setup, after leaving the computer on for a few days for it to settle down.
      My ComputerSystem Spec

  9.    31 Jul 2017 #49

    PS :
    The computer is indeed an HP 15-f233wm. Those numbers sure are small.
      My ComputerSystem Spec


  10. Posts : 1,780
    Windows 10 Pro IP Build 16299.19 (Branch: RS3 Release)
       01 Aug 2017 #50

    wvbirdman said: View Post
    PS :
    The computer is indeed an HP 15-f233wm. Those numbers sure are small.
    Yes!

    I don't see any problem with your current setup. Only thing you could monitor from normal Task Manager is the System Interrupts. The higher it gets the more likely it is that you have a driver or stability issue.

    Try updating the BIOS, and try to dust the CPU cooling ventilations, by blowing short but firm bursts of air into the ventilation holes while the computer is running. If it was dirty you will end up having a dust cloud around you so best is to do this outdoors.

    Never mind about the dusting part, this was a brand new computer.
    Last edited by slicendice; 01 Aug 2017 at 02:32.
      My ComputersSystem Spec


 
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