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  1.    02 Jul 2017 #11
    Join Date : Apr 2017
    Posts : 8,670
    windows 10 professional version 1607 build 14393.969 64 bit

    The Realtek driver is listed on your computer.
    Download and install Everything: voidtools
    It can be set to run on boot or when needed.
    It will give you search results instantaneously.
    The more characters you enter the narrower the results.
    Enter the words realtek and enter the realtek driver that I posted earlier.


    Please post an image of the control panel for Intel

    Find the chipset download from the Asus web site and post it
      My ComputerSystem Spec
  2.    02 Jul 2017 #12
    Join Date : Apr 2017
    Posts : 8,670
    windows 10 professional version 1607 build 14393.969 64 bit

    See if the Realtek is found in device manager or control panel:
    Realtek r High Definition Audio Function Driver

    C:\Program Files (x86)\Realtek\Audio\Drivers\HDADrv\WIN64\RtlUpd64.exe
    C:\Windows\system32\drivers\RTKVHD64.sys


    Code:
    IntcAzAudAdd Service for Realtek HD Service for Realtek HD Kernel        Manual     Running    OK         TRUE        FALSE        2.793.472         1.560.576   0          09/08/2016 13:32:52    C:\Windows\system32\drivers\RTKVHD64.sys         4.096
      My ComputerSystem Spec
  3.    02 Jul 2017 #13
    Join Date : Apr 2017
    Posts : 8,670
    windows 10 professional version 1607 build 14393.969 64 bit

    Have you been doing any over clocking?
    Please make sure that there is no over clocking during the troubleshooting.
      My ComputerSystem Spec
  4.    02 Jul 2017 #14
    Join Date : Apr 2017
    Posts : 8,670
    windows 10 professional version 1607 build 14393.969 64 bit

    Versione 14.5.0.1081
    Descrizione Intel(R) Rapid Storage Technology Driver Software V14.5.0.1081 for Windows 7 32bit & 64bit / 8.1 64bit / 10 64bit.
    Intel(R) AHCI/RAID Driver for Windows 7 32bit & 64bit / 8.1 64bit / 10 64bit.
    Dimensione file 25.98 MBytesaggiorna 2015/08/03
    Scarica da Global



    If you don't use the Realtek Audio then you can uninstall it as it is a faulting/problem application.
      My ComputerSystem Spec
  5.    02 Jul 2017 #15
    Join Date : Jun 2017
    Posts : 102
    Windows 10 Pro 64-bit
    Thread Starter

    Please post an image of the control panel for Intel
    Quote Originally Posted by djanthony93 View Post
    I currently have no Realtek driver installed and these are the only Intel driver from Program and functionality list:


    These are all Intel devices from Device Manager:




    Plus there's an unknown device:

    Having this Hardware ID:


    How can I update that specific Realtek driver?

    The Realtek driver is listed on your computer.
    Download and install Everything: voidtools
    It can be set to run on boot or when needed.
    It will give you search results instantaneously.
    The more characters you enter the narrower the results.
    Enter the words realtek and enter the realtek driver that I posted earlier.


    See if the Realtek is found in device manager or control panel:
    Realtek r High Definition Audio Function Driver
    There's no Realtek voices in device manager and in control panel.

    C:\Program Files (x86)\Realtek\Audio\Drivers\HDADrv\WIN64\RtlUpd64.exe
    C:\Windows\system32\drivers\RTKVHD64.sys
    I have none of these files.

    Have you been doing any over clocking?
    No overclock ever done.

    Find the chipset download from the Asus web site and post it
    These are all Chipset drivers shown in the ASUS MAXIMUS VIII RANGER driver download page:
      My ComputerSystem Spec
  6.    02 Jul 2017 #16
    Join Date : Apr 2017
    Posts : 8,670
    windows 10 professional version 1607 build 14393.969 64 bit

    The earlier post with image is from the link to the Asus web site. Please download and install that intel driver.

    Look at SATA to find it.
      My ComputerSystem Spec
  7.    02 Jul 2017 #17
    Join Date : Jun 2017
    Posts : 102
    Windows 10 Pro 64-bit
    Thread Starter

    I installed all the Intel drivers from the ASUS page and the AI Suite but the unknown device is still there.

    When AI Suite launch at startup it freeze the system as Corsair LINK does.
    I didn't mentioned this before but I turned off the fast startup option.

    Do you need the event log .txt to help me more?
      My ComputerSystem Spec
  8.    02 Jul 2017 #18
    Join Date : Apr 2017
    Posts : 8,670
    windows 10 professional version 1607 build 14393.969 64 bit

    The event log in English would be useful.
    Did you see the Intel RAID driver under the ASUS SATA section?
    For the everything search for realtek and the driver please expand the columns so everything is visible and repost into the thread.
    Please make images of device manger after clicking on view > show hidden devices
    Expand audio inputs and outputs
    Expand sound video and game controllers
    Expand storage controllers
    Expand the area the you have something unidentified

    Please make images of control panel:
    Open control panel > uninstall > post image so the Intel and Realtek sections can be seen
    If you need to make multiple images
      My ComputerSystem Spec
  9.    02 Jul 2017 #19
    Join Date : Jun 2017
    Posts : 102
    Windows 10 Pro 64-bit
    Thread Starter

    The event log in English would be useful.
    I've launched the dm-log tool when english is set as default system language but it keeps generate an italian version of the eventlog

    Did you see the Intel RAID driver under the ASUS SATA section?
    I have installed the every Intel driver on the ASUS page, all latest ones.


    For the everything search for realtek and the driver please expand the columns so everything is visible and repost into the thread.



    Please make images of device manger after clicking on view > show hidden devices
    Expand audio inputs and outputs
    Expand sound video and game controllers
    Expand storage controllers
    Expand the area the you have something unidentified





    Please make images of control panel:
    Open control panel > uninstall > post image so the Intel and Realtek sections can be seen
    If you need to make multiple images

      My ComputerSystem Spec
  10.    02 Jul 2017 #20
    Join Date : Jun 2017
    Posts : 102
    Windows 10 Pro 64-bit
    Thread Starter

    This event log should be in english
    System hangs/freeze at startup while NVIDIA services/apps start Attached Files
      My ComputerSystem Spec

 
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