Windows 10: 8 minutes after login until a usable desktop

  1.    19 Jun 2017 #1

    8 minutes after login until a usable desktop


    My daughter has a Dell Inspiron P20T, a simple little 11" ultrabook.
    After logging in, it takes around 8 minutes before she can actually use the computer.
    I checked the task manager/performance and the CPU and disk were at 100%.
    I went deeper into the resources monitor, and found these programs were using the most of either CPU or disk for the 8 minutes:

    perfmon.exe
    compattelrunner.exe
    UNPCampaignmanager
    MPSigStub
    backgroundtakshost.exe
    svhost.exe
    wsappx
    netsvcs
    msmpeng

    Are these essential? Is there a way to speed up her post-login boot time?
      My ComputerSystem Spec


  2. Posts : 33,884
    Dual boot Windows 10 FCU Pro x 64 & Insider 10 Pro
       19 Jun 2017 #2

    3DPiper said: View Post
    My daughter has a Dell Inspiron P20T, a simple little 11" ultrabook.
    After logging in, it takes around 8 minutes before she can actually use the computer.
    I checked the task manager/performance and the CPU and disk were at 100%.
    I went deeper into the resources monitor, and found these programs were using the most of either CPU or disk for the 8 minutes:

    perfmon.exe
    compattelrunner.exe
    UNPCampaignmanager
    MPSigStub
    backgroundtakshost.exe
    svhost.exe
    wsappx
    netsvcs
    msmpeng

    Are these essential? Is there a way to speed up her post-login boot time?
    Hi there, 3DPiper. Yes, those are system essentials.

    Please press Windows key + X keys simultaneously and choose Task Manager > Choose Startup tab. Take a screenshot (Windows key/Print screen key) and post here or list the programs here. In Task Manager you may have to click "Show more" at the bottom left.

    How to Upload and Post Screenshots and Files at Ten Forums Windows 10 Tutorials

    Edit:

    What antivirus are you running?
      My ComputersSystem Spec

  3.    19 Jun 2017 #3

    I am only using Windows Defender as the antivirus.
    Here is a screenshot of her Startup:
    Click image for larger version. 

Name:	Startup.jpg 
Views:	37 
Size:	61.5 KB 
ID:	140283
    I think I will check for updates to make sure she has the latest version
      My ComputerSystem Spec


  4. Posts : 33,884
    Dual boot Windows 10 FCU Pro x 64 & Insider 10 Pro
       19 Jun 2017 #4

    3DPiper said: View Post
    I am only using Windows Defender as the antivirus.

    Here is a screenshot of her Startup:

    I think I will check for updates to make sure she has the latest version
    Thanks for those. Yes, check for updates by all means. Check to make sure that is on auto download and install as well.
      My ComputersSystem Spec

  5.    20 Jun 2017 #5

    Anyone know what CompatTelRunner.exe is - Microsoft Community

    CompatTelRunner.exe in Windows 10 - Microsoft Community

    Just from what I've read, this appears to be a Win 7-related leftover... with similar symptoms reported of high CPU use.
      My ComputerSystem Spec


  6. Posts : 33,884
    Dual boot Windows 10 FCU Pro x 64 & Insider 10 Pro
       20 Jun 2017 #6

    3DPiper said: View Post
    I am only using Windows Defender as the antivirus.
    Here is a screenshot of her Startup:
    Click image for larger version. 

Name:	Startup.jpg 
Views:	37 
Size:	61.5 KB 
ID:	140283
    I think I will check for updates to make sure she has the latest version
    Please run these:

    Disk cleanup (Please read red cautions carefully): Open and Use Disk Cleanup in Windows 10 Windows 10 Performance Maintenance Tutorials

    Check Disk: Drive Error Checking in Windows 10 Windows 10 Performance Maintenance Tutorials

    DISM: Use DISM to Repair Windows 10 Image Windows 10 Performance Maintenance Tutorials

    SFC: Run SFC Command in Windows 10 Windows 10 Customization Tutorials

    Using full scan option: How to Scan with Windows Defender in Windows 10 Windows 10 Security System Tutorials

    You may also consider these to limit resource consumption with these tutorials. Please use all relevant tutorials listed after you deem necessary.

    Use Microsoft Privacy Dashboard to Manage Your Privacy in Windows 10 Windows 10 User Accounts Tutorials

    Turn On or Off Background Apps in Windows 10 Windows 10 Performance Maintenance Tutorials

    Although some are necessary, you have some “High impact” items starting up. You may consider either disabling startup items then use or create a shortcut or tile to start the program after boot or uninstall the program depending upon use and great consideration. Disabling startup items by right-click highlighting, then click disable in the lower right corner.

    With any of these programs we can guide you to create a shortcut for the Start screen, Taskbar, or Desktop to start up afterwards. I highly recommend this for the Steam Client Bootstrapper, which is a gaming site.

    To uninstall a program (after great consideration), uninstall by opening Settings (WinKey/I) > Apps > Find or search for the program in the list > Right click > Choose uninstall.

    Dell System Detect: http://www.dell.com/support/article/...stions?lang=EN

    Dell QuickSet Utility: http://www.dell.com/support/article/...ility-?lang=EN

    Steam: Welcome to Steam

    To help understand what’s running:
    perfmon.exe– Is the Windows Performance Monitor.
    compattelrunner.exe – Sighted below.
    UNPCampaignmanager - Universal Notification Platform or UNP usually applies to computers on a domain.
    MPSigStub - MS installer application used in conjunction with Windows Automatic Updates.
    backgroundtakshost.exe – Windows system process that runs silently in the background.
    svhost.exe – Windows system process that hosts multiple Windows services.
    Wsappx - Provides infrastructure support for the Microsoft Store.
    Netsvcs - Loads several other critical services for proper Windows operation.
    msmpeng - Antimalware detection engine of Windows Defender.

    In the article listed below, compattelrunner.exe is a program that came via update KB2977759 in prior OSs and the .exe is listed in the MS article below. It is related to the Customer Experience Improvement Program in preparation for upgrading a machine. This is also installed on prior Windows OS, although may not be a remnant on yours. This may be assuming that your machine has been upgraded to Windows 10 from Windows 7. Also, the .exe program is a part of Windows 10 to prepare a machine for further updates or upgrades. I searched for and have it listed in my System32 folder, although I do not have the KB update.

    Please try searching for this update in Settings > Update & Security > Update history. If it is there, we may consider other options. It may be essential for further updates or upgrades since 10 is an ongoing OS.

    In the meantime if the problem persists, you may want to perform the solution in the post by Kristoffer Abs at CompatTelRunner.exe in Windows 10 - Microsoft Community. However, this needs to be turned on prior to the next Windows 10 upgrade.

    This update performs diagnostics on the Windows systems that participate in the Windows Customer Experience Improvement Program. These diagnostics help determine whether compatibility issues may be encountered when the latest Windows operating system is installed. This update will help Microsoft and its partners ensure compatibility for customers who want to install the latest Windows operating system.
    https://support.microsoft.com/en-us/kb/2977759
      My ComputersSystem Spec


 

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