Windows 10: ***RANDOM*** BLACK SCREEN Windows 10

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  1.    21 Jun 2017 #11

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      My ComputerSystem Spec

  2.    21 Jun 2017 #12

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Name:	NVIDIA Network Stream Service problem.JPG 
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ID:	140403Click image for larger version. 

Name:	Tablet Service for professional driver problem.JPG 
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ID:	140404
    I just opened NVIDIA Control Panel to see what can I change in the settings and it just crashed again. It is not a hibernation. I think that some kind of processes are still happening, it's just that the screen goes black and there's no response to anything at all... => long press on/off button... And this keeps happening now and then... Irritating.
      My ComputerSystem Spec


  3. Posts : 16,477
    windows 10 professional version 1607 build 14393.969 64 bit
       21 Jun 2017 #13

    There is a bsod forum in which log files are collected for troubleshooting. Even if you don't have bsod it may be useful to view your computer's environment. It will collect files in the default language used for your computer. The logs will be of little value unless they are in English. If you can generate logs in English please generate and submit a zip file.

    BSOD - Posting Instructions
      My ComputerSystem Spec


  4. Posts : 6,959
    Windows 10 Pro x64 Build 1709
       21 Jun 2017 #14

    First I agree, this "Driver" issue across the spectrum is becoming a real issue. I believe in current driver but not in the latest and greatest. Once they are working I like to leave well enough alone until they need fixing (updating).

    Since Nvidia is the sore spot and this is brand new laptop head to your manufacture site and get the driver they are recommending. Note the driver you are currently using in device manger and then install what will likely be an older driver from your vendor. Note driver number again in device manager to ensure it took.

    Then use. If problem goes away, excellent. It will be back as MS is helping us mortals by automatically updating drivers.

    You will have to shut off automatic updates and we can help. Could you also post your version build number. Windows key + R, winver, enter.


    Ken
      My ComputerSystem Spec


 
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