Windows 10: Computer comes to a halt when performing mild tasks Solved

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  1.    12 Jun 2017 #1

    Computer comes to a halt when performing mild tasks


    I have never had this issue. I just built a relatively high performance computer and if I, for example, change my monitors from 60hz to 144hz, the cursor stops entirely... if i have task manager up, it spots updating. If i load an intensive app, the cursor stops and moves real funny and similar with task manager. Something has to be causing this. I have never had this issue on a computer before.

    I am not hitting high temperatures, I am not getting high CPU/RAM/Disk usage. The computer is just stopping for no apparent reason. The lights on my keyboard stop, etc. I'm starting to worry that this is a hardware issue. I have 2 clean installs of windows 10 on this computer. One on a samsung 960 nvme ssd and one on a samsung 950 evo sata ssd. Both same issues

    Asus X99 Deluxe II
    32gb corsair dominator 3000mhz ddr4
    Corsair 1000watt PSU
    Samsung 960 evo, samsung 950 evo 250gb
    2x Powercolor RX 570
    6x Acer XF270HU

    Things i've tried
    Overclock, no over clock
    Different mouse/keyboard
    clean install OS
    Latest driver updates for EVERYTHING

    I cannot think of what could be causing this, but there has to be some way to diagnose. Any ideas?

    Edit: ram checks out with memtest, pulled video cards and ran each individually and switched slots. Ran occt on psu with no apparent issues. When running occt on psu or video card, the second timer halts and when hints resume we are at about 10 seconds. Obviously still experiencing the problem
    Last edited by cokewithvanilla; 12 Jun 2017 at 21:00.
      My ComputerSystem Spec

  2. Posts : 20,131
    windows 10 professional version 1607 build 14393.969 64 bit
       13 Jun 2017 #2

    Have you had any bsod?
    Have you viewed task manager contemporaneously with the hangs?
    Have you used the Windows performance recorder during the problems?

    Open administrative command prompt and type or copy and paste these commands:
    1) winver (on the pop up view the windows version and build and post in the forum)
    2) sfc /scannow
    3) dsim /online /cleanup-image /restorehealth
    4) chkdsk /scan
    5) msconfig (on the pop up move the dot from normal startup to selective startup, uncheck load startup items, click services tab, on lower left check hide all Microsoft services, on lower right click disable all, click apply or ok, do not reboot)
    6) taskmgr (on the pop up click the startup tab, click the status column so that it sorts with enable rising to the top, right click on every enable and change to disable)
    7) shutdown /r

    You should now be in clean boot.
    Monitor your performance. Are the boots shorter or longer. Are the shutdowns shorter or longer, Are their still hangs? Have they improved? Have they gone away?
    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki

    For the memory testing Memtest86+ with 8 or more runs is preferred. Sometimes it takes run in the teens to find memory problems.

    Please report each in the thread:
      My ComputerSystem Spec

  3.    13 Jun 2017 #3

    no BSOD, everything stable. I often have HWmonitor and task manager up. As I said, when this happens, everything freezes (all the numbers on task manger and hwmontior). I have never used windows performance recorder. Looks like this is a download?

    Version 1703 Build 15063.332 (this was happening before the creators update)
    WRP found no integrity violations
    DISM - Image version 10.0.15063.0 operation completed successfully
    Chkdsk came clean, no issues
    Memtest ran all night last night... i think it only hit 7 or 8 passes.. all good

    Clean boot. boots a little faster, as expected, i have corsair cue software on boot which takes a second. Still same issue. When i load a program or something, the mouse is all shaky and the task manager numbers fail to update. It happens when i put in a usb device. I run this computer pretty lean, it was already on selective startup, only having corsair cue running and windows defender. once again, this is happening to me on 2 different copies of the OS..

    I am actually going to leave the system completely like this (clean boot) with the exception of Corsair CUE. Everything else seems kinda unnecessary anyway.
      My ComputerSystem Spec

  4.    13 Jun 2017 #4

    I just did it on the WPR u cab see the huge spikes in 'computation'
    Click image for larger version. 

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      My ComputerSystem Spec

  5. Posts : 20,131
    windows 10 professional version 1607 build 14393.969 64 bit
       13 Jun 2017 #5

    In the left lower corner search type msinfo32.
    Using onedrive please post a share link.

    As preventative maintenance and stress testing consider the following:

    Install software to monitor temperature ie speedfan it also has drive checking capability
    SpeedFan - Access temperature sensor in your computer

    Perform a drive tests with HD tune, HD sentinel, or Crystal Disk or Sea tools for windows
    How to use SeaTools for Windows
    CrystalDiskInfo - Software - Crystal Dew World
    Hard Disk Sentinel - HDD health and temperature monitoring

    Perform CPU and GPU stress testing.
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
    Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials

    FurMark - GPU Stress Test
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials

    Prime95 - Stress Test Your CPU
    Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials

    This may be a useful checklist. Like you I prefer the fastest boot times with selective boot. Then whatever I need is turned on. Some people always use a few applications and these could be enable on boot. It's a compromise or personal preference.

    Windows 10 Performance and Install Integrity Checklist - Microsoft Community
    Last edited by zbook; 14 Jun 2017 at 02:27.
      My ComputerSystem Spec

  6.    14 Jun 2017 #6

    Here is a link to that info: - info.txt

    hdtune - benching while typing this, all good. no errors
    Furmark - can run 7680x1440 with no issues. can move mouse fluidly etc. 85 was max gpu temp
    Prime95 - am running while im typing this, no issues. cpu showing 52c fans not even spinning up

    All temps in check out... one weird reading on Speedfan at 127C for AUXIN0.... same at idle or running/ AUXINT2 reads 7c... im guessing errors

    I will run these stress tests longer at night, as i know some of these take time to error. However, it is 80 degrees in the room here, 12 higher than i usually keep it... so its a good environment to stress test. I'm reasonably sure none of my equipment is getting out of check in temperature, etc. I believe my drives are fine (especially as I am dual booting on two separate drives, low chance of two failures.) Same with video cards... issues with either card, low chance of both failing.
      My ComputerSystem Spec

  7.    15 Jun 2017 #7

    Still havent figured this one out. What i don't understand most is how i never can replicate the issue in benchmarks. This happens in games like CS:GO... the FPS wont drop or anything, it will just stop and then resume again. Same with applications. These are light tasks, not heavy tasks like benchmarking or encoding.

    Tasks I can replicate
    Insert usb drive (any drive, any port)
    Adjust monitor refresh rate (any monitor, either video card)
    Loading of corsair CUE (with or without corsair keyboard/mouse attached). Loading photoshop, for example, no has issues.
      My ComputerSystem Spec

  8. Posts : 20,131
    windows 10 professional version 1607 build 14393.969 64 bit
       16 Jun 2017 #8

    This file I was not able to open as Windows defender is displaying: info.txt is unsafe to download and was blocked by Windows Defender SmartScreen. Please use onedrive for posts.

    To replicate the issue you might be able to do that by changing clean boot to normal but and rerunning the stress tests. At this point that may just be academic.
    Did you view task manager or WPR at any time during the stress testing?
    Have you had any more hangs since you have placed the computer in clean boot?
      My ComputerSystem Spec

  9.    16 Jun 2017 #9

    I do not have onedrive. Clean boot has no effect whatsoever. TGask manager was open the whole time during the testing, along with speedfan. Everything seems normal there. 100% usage on whatever i was testing, but computer still moving fluidly. Benchmarks/stress testing are the same with or without (run flawlessly) on both boot drives, and the hangs are still there and during:

    insert usb drive (any drive, any port)
    Adjust monitor refresh rate (any monitor, either video card)
    Loading of corsair CUE

    and in cs go and etc, just those are examples i can repeat easily.

      My ComputerSystem Spec

  10.    17 Jun 2017 #10

    I have Prime95 running, HD tune, 15 instances of memtest, furmark across 3 screens... i am typing this with no issue. I cannot replicate the issue under stress. Drawing only 550w of power from the wall doing all this. CPU tmps are 49c gpu 72c
      My ComputerSystem Spec

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