Installed RAM 16GB (7.18 usable)

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  1. fdgowin
    Posts : 7
    Windows 10
       New #1

    Installed RAM 16GB (7.18 usable)


    I have an HP Pavilion 500-246 that I got a great deal on at Office Max. I've been very happy with it, but I have a habit of opening multiple tabs in Firefox and it gets bogged down. I decided to add another 8 GB of RAM to the machine, and now even though the BIOS recognizes it, my settings show "Installed RAM 16GB (7.18 usable)" The machine seems a little peppier, but how can I get it to recognize all the RAM installed? I've used msconfig to change the number of processors, and unchecked the max memory, but when it reboots, I see the same thing. Any ideas?
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  3. TairikuOkami
    Posts : 5,452
    Windows 11 Home
       New #2

    Check in BIOS, how much RAM has your GPU reserved.
    If it is set to Auto, it might take as much as it wants.
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  4. fdgowin
    Posts : 7
    Windows 10
    Thread Starter
       New #3

    I didn't see a setting for the GPU in the BIOS, but I did reseat the DIMM, and now I notice this in the Task Manager:
    Installed RAM 16GB (7.18 usable)-2017-06-10.png

    I see 8.8 GB Hardware Reserved. Any ideas?
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  6. axe0
    Posts : 14,903
    Windows 10 Pro
       New #4

    Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs
    • Memory
    • SPD*

    *SPD shows the details of each stick, you can show the details by choosing different slots in the left upper corner.
    Please make screenshots of each stick.

    Please post each screenshot in your next reply/replies.
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  7. dalchina
    Posts : 42,953
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #5

    For interest/ideas: a similar issue
    8GB (3.9GB Usable), Windows 10 x64 Bit - Page 2 - Windows 10 Forums
      My Computers
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  8. sygnus21
    Posts : 5,899
    Win 11 Pro (x64) 22H2
       New #6

    axe0 said:
    Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs
    • Memory
    • SPD*

    *SPD shows the details of each stick, you can show the details by choosing different slots in the left upper corner.
    Please make screenshots of each stick.

    Please post each screenshot in your next reply/replies.
    ^ This. Provides a lot of info.
      My Computers
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  9. fdegrove
    Posts : 2,832
    Windows 10 Pro X64
       New #7

    Hi,
    @fdgowin : your screenshot shows "Hardware Reserved" : 8.8 Gb which is an awful lot so yes, I suspect it's the GPU that claims the bulk of that.

    Cheers,
      My Computers
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  10. sygnus21
    Posts : 5,899
    Win 11 Pro (x64) 22H2
       New #8

    fdegrove said:
    Hi,
    @fdgowin : your screenshot shows "Hardware Reserved" : 8.8 Gb which is an awful lot so yes, I suspect it's the GPU that claims the bulk of that.

    Cheers,
    Or, that the RAM isn't compatible as discussed here - 8GB (3.9GB Usable), Windows 10 x64 Bit
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  12. axe0
    Posts : 14,903
    Windows 10 Pro
       New #9

    sygnus21 said:
    Or, that the RAM isn't compatible as discussed here - 8GB (3.9GB Usable), Windows 10 x64 Bit
    For which we need more information about the RAM.
      My Computers
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  13. sygnus21
    Posts : 5,899
    Win 11 Pro (x64) 22H2
       New #10

    Agree. Which is what you asked earlier.
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