Windows 10: Installed RAM 16GB (7.18 usable) Solved

Page 2 of 2 FirstFirst 12
  1.    11 Jun 2017 #11

    Is the RAM you put onto the motherboard compatible with the motherboard itself? It should automatically detect the full RAM if your system is a 64-bit version of Windows 10.....
      My ComputerSystem Spec

  2.    11 Jun 2017 #12

    I downloaded CPUZ. Here are the screen shots:
    Memory:
    Click image for larger version. 

Name:	2017-06-11.png 
Views:	42 
Size:	17.6 KB 
ID:	139080

    New DIMM
    Click image for larger version. 

Name:	2017-06-11 New DIMM.png 
Views:	43 
Size:	20.1 KB 
ID:	139083

    Original DIMM
    Click image for larger version. 

Name:	2017-06-11 orig DIMM.png 
Views:	43 
Size:	21.3 KB 
ID:	139084

    Thanks for the advice, hope this helps resolve this issue.
    Attached Thumbnails Attached Thumbnails 2017-06-11 (1).png   2017-06-11 (2).png  
    Last edited by fdgowin; 11 Jun 2017 at 16:50. Reason: Better screen shots
      My ComputerSystem Spec


  3. Posts : 13,320
    Windows 10 Pro
       11 Jun 2017 #13

    My first guess is, like Executor says, compatibility issues.
      My ComputersSystem Spec

  4.    11 Jun 2017 #14

    Do you think it looks like I may need the low voltage DIMM. (1.35 v 1.5)?
      My ComputerSystem Spec

  5.    11 Jun 2017 #15

    You have two different RAM modules, with different voltages. One says 1.35 volts, the other says 1.5 volts. You need to match to the original, which seems to be 1.35 volts. Not 1.5 volts. When installing RAM always try to match with the same vendor and module. And if possible, in pairs.

    Regardless, your issue appears to be mismatched RAM modules.

    fdgowin said: View Post
    I downloaded CPUZ. Here are the screen shots:

    New DIMM
    Click image for larger version. 

Name:	2017-06-11 New DIMM.png 
Views:	43 
Size:	20.1 KB 
ID:	139083

    Original DIMM
    Click image for larger version. 

Name:	2017-06-11 orig DIMM.png 
Views:	43 
Size:	21.3 KB 
ID:	139084

    Thanks for the advice, hope this helps resolve this issue.
      My ComputerSystem Spec

  6.    11 Jun 2017 #16

    Once I saw the voltage, I wondered if that's what it was. Thanks guys. I'll replace it tomorrow and see if that does it.
      My ComputerSystem Spec

  7.    11 Jun 2017 #17

    To be safe I would get a pair so you know both modules match.

    Good luck.
      My ComputerSystem Spec

  •    12 Jun 2017 #18

    Got a new DDR3L DIMM - Now we're showing 15.2 GB Usable. Thanks to all!
      My ComputerSystem Spec

  •    12 Jun 2017 #19

    Glad we were able to solve your problem

    BTW you can mark this as solved by hitting the Solved button.

    Peace
      My ComputerSystem Spec


  •  
    Page 2 of 2 FirstFirst 12

    Related Threads
    Gateway DX 4840 Intel i3 540 @ 3.07GHz BIOS version P01-A0 03/19/2010 Chipset Intel H57 Memory originally 8 GB (4 x 2GB) dual-channel 1333 MHz DDR3 (double sided) CL9 Specs say "Upgradeable to 16GB using four DIMM modules) Tried to upgrade...
    installed ram vs usable ram in Drivers and Hardware
    Hello, I have a problem, i clean installed windows 10 education, i have 6 GB of RAM and only 4.96 GB RAM is usable. I went and unchecked max memory, and it's still at 4.96 GB usable. Any solution?
    I installed windows 10 Home 64 bit. I have an Acer laptop and I checked the BIOS for any memory options and there's nothing there. The BIOS itself, gives me 6144MB of RAM, so I'm guessing everything is fine. I checked that the max memory tab in...
    I've noticed my memory is sky rocketing up to the 90%s when gaming or idle. I checked my specs and have realized only 6.6gb is usable. I was wondering if anyone had a fix to this? Thanks. 76436
    12 GB Installed only 4 GB usable? in Performance & Maintenance
    Just installed my new RAM and took a look at system to see that I only have 4 GB usable out of the 12 installed. I've done everything I thought of and nothing has worked. Does anyone know why this could be? CPU-Z Report CPU-Z TXT Report ...
    Our Sites
    Site Links
    About Us
    Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

    Designer Media Ltd
    All times are GMT -5. The time now is 14:07.
    Find Us