Windows 10: RAM ISSUE. Only 2GB usable of 6.

**clam1952** · 24 May 2017

This pdf indicates that it can use up to 3247MB of shared memory for graphics http://media.flixcar.com/f360cdn/HP-...-c04802095.pdf

**cromat18** · 24 May 2017

Thanks everybody I will try what you've told me. I hope this works

**Wynona** · 24 May 2017

clam1952 said:

This pdf indicates that it can use up to 3247MB of shared memory for graphics http://media.flixcar.com/f360cdn/HP-...-c04802095.pdf

And must be set to use every bit of its share, Clam!

**Wynona** · 24 May 2017

cromat18 said:

Thanks everybody I will try what you've told me. I hope this works

Cromat, if you do open things up in your computer, you might want to replace the 2 GB module with a 4 GB memory module; that way you should at least get a bit more speed. Before buying a 4 GB module, be sure it will be recognized. A 6 GB one would be even better.

I hate that HP and other OEMs build the graphics into their motherboards; thus, your computer has to share its memory with graphics!

**clam1952** · 24 May 2017

Wynona said:

And must be set to use every bit of its share, Clam!

Wonder if it's got one of those hidden advanced Bios settings that some HP stuff has, as there seems to nothing on the net about changing the value, a few moans about not being able to increase it from 512MB though!
I suppose it could be allocated based on how much Ram is installed?
HP always seems to equal problems in my book, used to hate it when I had one in for repair!

**Wynona** · 24 May 2017

clam1952 said:

Wonder if it's got one of those hidden advanced Bios settings that some HP stuff has, as there seems to nothing on the net about changing the value, a few moans about not being able to increase it from 512MB though!
I suppose it could be allocated based on how much Ram is installed?
HP always seems to equal problems in my book, used to hate it when I had one in for repair!

Yeah . . . it got to where I hated to see an HP come in as badly as I hated seeing Gateways arrive.

**Tony K** · 24 May 2017

cromat18 said:

Thanks everybody I will try what you've told me. I hope this works

I'm back and see that you have plenty of help and in good hands. Please don't hesitate to ask questions even if you think it's silly. There are no such things.

Good luck.

**Berton** · 24 May 2017

Wynona said:

Cromat, if you do open things up in your computer, you might want to replace the 2 GB module with a 4 GB memory module; that way you should at least get a bit more speed. Before buying a 4 GB module, be sure it will be recognized. A 6 GB one would be even better.

I hate that HP and other OEMs build the graphics into their motherboards; thus, your computer has to share its memory with graphics!

Memory modules come in 1GB, 2GB, 4GB, 8GB, 16GB, 32GB sizes. To get 3GB, 5GB, 6GB, etc., requires a combination of 2 [or 4 on desktops] with one usually being half the size of the other, i.e. 2+1, 4+2, 8+4, 16+8, etc. The much smaller sizes of 128MB, 256MB, 512MB are seldom worked with now, another case of technology marching on.

**Wynona** · 24 May 2017

Berton said:

Memory modules come in 1GB, 2GB, 4GB, 8GB, 16GB, 32GB sizes. To get 3GB, 5GB, 6GB, etc., requires a combination of 2 [or 4 on desktops] with one usually being half the size of the other, i.e. 2+1, 4+2, 8+4, 16+8, etc. The much smaller sizes of 128MB, 256MB, 512MB are seldom worked with now, another case of technology marching on.

Well, shoot! I shoulda known. Wasn't thinking, though.

What is strange, though is that it came with only 6 GB. Why on earth did they put in a 2 GB and a 4 GB! Why not two 4s, since it's pretty much the same price now days.

**Bat 1** · 24 May 2017

Back Cover from EBay listing: http://i.imgsafe.org/5fee972a95.jpg

Some Models You can remove the back cover by removing the screws then (CAREFULLY) prying all around the perimeter, but You usually break the tabs and it'll never fit right again.

ADDED: Earlier Win 8.1 Models with the FX-7500 had a back cover like this one o Newegg: http://i.imgsafe.org/60210b63ca.jpg

Windows 10: RAM ISSUE. Only 2GB usable of 6.

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