Page 3 of 5 FirstFirst 12345 LastLast
  1.    24 May 2017 #21
    Join Date : Nov 2013
    Chicagoland
    Posts : 33,699
    Dual boot Windows 10 FCU Pro x 64 & Insider 10 Pro

    It stopped raining and I need to go to work. Another member is telling me to suggest that you install Speccy - System Information - Free Download and post a screenshot here. (WinKey/Print Screen keys > Your Pictures folder > Screenshots). Make sure to blot out any personal info it may reveal.

    I'll check in when I get back. Good luck.
      My ComputersSystem Spec
  2.    24 May 2017 #22
    Join Date : Sep 2015
    Staffordshire
    Posts : 359
    Windows 10 Pro

    4.1GB Hardware Reserved would indicate you have 4GB allocated to the Graphics card, should be a setting in the Bios to reduce it to say 1 or 2GB
      My ComputersSystem Spec
  3.    24 May 2017 #23
    Join Date : Jun 2016
    Posts : 79
    8.1

    Did You try opening RUN and typing msconfig then checking the OS advanced options to see if max memory is set to 0 with the box unchecked ?
      My ComputerSystem Spec
  4.    24 May 2017 #24
    Join Date : Oct 2014
    Posts : 17,565
    Windows 10 Insider Preview Build 16281

    Quote Originally Posted by cromat18 View Post
    I cant do it. It is soldered to the board
    AFIK, RAM is never soldered to the motherboard! It was a long time ago, but not since I've been building my own computers.
      My ComputerSystem Spec
  5.    24 May 2017 #25
    Join Date : Oct 2014
    Posts : 17,565
    Windows 10 Insider Preview Build 16281

    Quote Originally Posted by clam1952 View Post
    4.1GB Hardware Reserved would indicate you have 4GB allocated to the Graphics card, should be a setting in the Bios to reduce it to say 1 or 2GB
    Hate to say this, Clam, but this is an HP system we're talking about. They don't let you do much of anything in the BIOS. However, I'm going to look into my Lappy's BIOS to see what I can find.
      My ComputerSystem Spec
  6.    24 May 2017 #26
    Join Date : Jun 2016
    Posts : 79
    8.1

    Quote Originally Posted by Wynona View Post
    AFIK, RAM is never soldered to the motherboard! It was a long time ago, but not since I've been building my own computers.
    I let him slide on that one since I'm thinking it's a model You have to remove the MOBO to get to the RAM.

    Only SOC models would have RAM that can't be removed AFAIK.
      My ComputerSystem Spec
  7.    24 May 2017 #27
    Join Date : Dec 2013
    Portsmouth Hampshire
    Posts : 1,825
    Windows 10 x86 14383 Insider Pro and Core 10240

    No - Memory module access is a process of removing Battery, service cover (single Philips screw) and lifting a protective shield to expose the memory modules:

    http://h10032.www1.hp.com/ctg/Manual/c04499120

    Page 42/86
      My ComputersSystem Spec
  8.    24 May 2017 #28
    Join Date : Oct 2014
    Posts : 17,565
    Windows 10 Insider Preview Build 16281

    Quote Originally Posted by Fafhrd View Post
    No - Memory module access is a process of removing Battery, service cover (single Philips screw) and lifting a protective shield to expose the memory modules:

    http://h10032.www1.hp.com/ctg/Manual/c04499120

    Page 42/86
    Wow, Fafhrd, I hadn't gotten that far!

    I did get to the support page to look for the RAM information, but so far haven't found it.

    HP ENVY Notebook - m6-p113dx | HP® Customer Support
      My ComputerSystem Spec
  9.    24 May 2017 #29
    Join Date : Oct 2014
    Posts : 17,565
    Windows 10 Insider Preview Build 16281

    @cromat18 In an unrelated item, it seems there's been a battery recall on your computer: HP Notebook Computer Battery Safety Recall and Replacement Program

    Chapter 1 Product Description, Page 1 under Memory, it shows two customer accessible/upgradable memory module slots.

    Memory
    Two customer-accessible/upgradable memory module slots
    Support for DDR3L (1600-MHz
    ) at 1.35V dual channel
    Support for 16834-MB of system RAM
    in the following configurations

    16834-MB (8192-MB×2)
    12288-MB (8192-MB+4096-MB)
    8192-MB (8192-MB×1, 4096-MB×2)
    6144-MB (4096-MB+2048-MB
      My ComputerSystem Spec
  10.    24 May 2017 #30
    Join Date : Oct 2014
    Posts : 17,565
    Windows 10 Insider Preview Build 16281

    @cromat18 - Now that you know the RAM (Memory) isn't soldered into your motherboard, proceed to test what may/may not be going on with it, following instructions posted by others.

    If you choose to do this, go to Chapter 5 Removal and replacement procedures for Customer Self-Repair parts beginning on Page 28 of the user manual Fafhrd linked to.

    I always read at least three times before diving in. If you don't feel comfortable with the procedure, maybe you have a family member or buddy who can handle the task.
      My ComputerSystem Spec

 
Page 3 of 5 FirstFirst 12345 LastLast


Similar Threads
Thread Forum
Solved usable ram is painfuly wrong 9.95gb out of 20gb usable?
so when i built my win 10 box it was registering roughly 18-19 gb of ram for usable and now its only at 9.95... any ideas? Oh, and ive already done the unchecking of the ram boxes in startup 117633
Drivers and Hardware
4gb RAM but only 3.47 gb usable
Hi, I have an ASRock H61M-VG3 Mother board with a maximum RAM amount of 16gb. I have 64bit Windows 10 Pro. I have 4gb of RAM but only 3.47 gb Usable. Does anyone know how to help because I would like it fixed because I am upgrading to 16gb Ram, and...
Drivers and Hardware
Solved 4GB out of 8 GB usable - how to fix?
Why is Windows reserving half of my RAM? How can I release it? Is my GPU stealing it? It has 4GB on the card. http://i.imgur.com/ZROTeOn.png 59210 Specs PSU: Cougar STX 650W 80 Plus Mobo: Asrock A75M-HVS P1.80 Processor: AMD Llano...
Performance & Maintenance
2.2gb Usable out of 4gb RAM.
Hello! I've just installed my windows 10 and since it was running slow on a 2gb ram, I decided to buy a 4gb stick on my 32bit system. Long story short, it only shows 2.2gb usable. 768mb(or something close to that figure) is reserved for the...
Performance & Maintenance
My RAM has only 1.7 GB Usable
My laptop has 2GB RAM but only 1.7 GB usable, can I get the remaining 0.3 GB?48281
Drivers and Hardware
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 07:35.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums