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  1.    24 May 2017 #11
    Join Date : Jun 2016
    Posts : 79
    8.1

    And at the top it does show that it's reading the Full 6GB ? Sounds like it's only seeing the 2GB module and not seeing the 4GB one.
      My ComputerSystem Spec
  2.    24 May 2017 #12
    Join Date : May 2017
    Posts : 11
    Windows 10
    Thread Starter

    Quote Originally Posted by Bat 1 View Post
    And at the top it does show that it's reading the Full 6GB ? Sounds like it's only seeing the 2GB module and not seeing the 4GB one.
    It reads the 6GB in the BIOS and Windows settings, but it says that only 1.92 are available
      My ComputerSystem Spec
  3.    24 May 2017 #13
    Join Date : Nov 2013
    Chicagoland
    Posts : 33,759
    Dual boot Windows 10 FCU Pro x 64 & Insider 10 Pro

    Quote Originally Posted by cromat18 View Post
    Hey, I tried turning the BIOS settings to default but that didn't work. I couldn't find the option for Memory Remapping. Any other solitions?
    Did you search the HP site for a cause? On that site for a BIOS update?

    Not sure, but I think the onboard graphics is stealing the RAM. Trying a 32 bit W10 is the only other thing I can think of. Checking other options first, though.
      My ComputersSystem Spec
  4.    24 May 2017 #14
    Join Date : Jun 2016
    Posts : 79
    8.1

    Tried swapping the modules in the slots and seeing if You have 4GB available ?
      My ComputerSystem Spec
  5.    24 May 2017 #15
    Join Date : May 2017
    Posts : 11
    Windows 10
    Thread Starter

    Quote Originally Posted by Bat 1 View Post
    Tried swapping the modules in the slots and seeing if You have 4GB available ?
    I cant do it. It is soldered to the board
      My ComputerSystem Spec
  6.    24 May 2017 #16
    Join Date : May 2017
    Posts : 11
    Windows 10
    Thread Starter

    Quote Originally Posted by HippsieGypsie View Post
    Did you search the HP site for a cause? On that site for a BIOS update?

    Not sure, but I think the onboard graphics is stealing the RAM. Trying a 32 bit W10 is the only other thing I can think of. Checking other options first, though.
    Nobody else is having that problem, and the BIOS is up to date. How can I change that about the onboard graphics?
      My ComputerSystem Spec
  7.    24 May 2017 #17
    Join Date : Jun 2016
    Posts : 79
    8.1

    That Model seems to have some Very Bad Reviews. It sounds like it's a BIOS or Driver problem like posted above though. Try HP Support and I'm guessing it's too late to roll back to 8.1 ? Or did You have the problem there too ?
      My ComputerSystem Spec
  8.    24 May 2017 #18
    Join Date : Nov 2013
    Chicagoland
    Posts : 33,759
    Dual boot Windows 10 FCU Pro x 64 & Insider 10 Pro

    Quote Originally Posted by cromat18 View Post
    Nobody else is having that problem, and the BIOS is up to date. How can I change that about the onboard graphics?
    Ok and thanks for that info. The odds of a RAM module/strip going out at the same time of an OS upgrade would be pretty high, yes? I think we can rule that out for now. It's the way the OS is managing the memory and a little beyond my knowledge. I'll have to research that more.

    How did you upgrade? Assistant? Fresh install?
      My ComputersSystem Spec
  9.    24 May 2017 #19
    Join Date : May 2017
    Posts : 11
    Windows 10
    Thread Starter

    Quote Originally Posted by HippsieGypsie View Post
    Ok and thanks for that info. The odds of a RAM module/strip going out at the same time of an OS upgrade would be pretty high, yes? I think we can rule that out for now. It's the way the OS is managing the memory and a little beyond my knowledge. I'll have to research that more.

    How did you upgrade? Assistant? Fresh install?
    I upgraded it with the free upgrade that was available with Windows 8.2 for a while. The thing that I've found is that the 4GB that are unavailable are Hardware Reserved. Would that mean anything?
      My ComputerSystem Spec
  10.    24 May 2017 #20
    Join Date : Nov 2013
    Chicagoland
    Posts : 33,759
    Dual boot Windows 10 FCU Pro x 64 & Insider 10 Pro

    Quote Originally Posted by cromat18 View Post
    I upgraded it with the free upgrade that was available with Windows 8.2 for a while. The thing that I've found is that the 4GB that are unavailable are Hardware Reserved. Would that mean anything?
    Sorry, but I don't have an instant answer for you. Again, this is beyond my knowledge. My apology with this. Perhaps shouldn't have gotten involved with helping you, however I will summon some that may know. In the mean time, someone else may come along.

    I'm reading and learning this: About Memory Management (Windows)

    Hang in there, cromat18. I won't leave you in the cold.
      My ComputersSystem Spec

 
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