Windows 10: SFC /SCANNOW cannot fix storport.sys Solved

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  1.    15 May 2017 #1

    SFC /SCANNOW cannot fix storport.sys


    Hi there, been a while since I was on here.

    Been getting a few intermittent lock ups here and there and I MAY have narrowed it to the SSD, or specifically old firmware and corrupt files.

    Firmware was easy enough to resolve, then I used DISM to fix the disk image too - all good.

    All that's left is good old SCANNOW - and I cannot for the life of me get it to fix the one file that still seems to be a problem - storport.sys.

    Errors are:

    Repairing corrupted file \??\C:\WINDOWS\System32\drivers\storport.sys from store
    000027e7 [SR] Cannot repair member file [l:12]'storport.sys' of Microsoft-Windows-StorPort, version 10.0.15063.0, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    2017-05-15 14:41:56, Info CSI 000027fe [SR] Cannot repair member file [l:12]'storport.sys' of Microsoft-Windows-StorPort, version 10.0.15063.0, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    2017-05-15 14:41:56, Info CSI 000027ff [SR] This component was referenced by [l:169]'Microsoft-Windows-Client-Features-Package-AutoMerged-onecore~31bf3856ad364e35~amd64~~10.0.15063.0.Microsoft-Windows-Client-Features-Package-AutoMerged-onecore-Deployment'
    2017-05-15 14:41:56, Info CSI 00002800 [SR] This component was referenced by [l:117]'Microsoft-OneCore-DeviceRuntime-onecore-Package~31bf3856ad364e35~amd64~~10.0.15063.0.c660d7dc64c5c3becf3479980a3628ee'
    2017-05-15 14:41:56, Info CSI 00002801 [SR] This component was referenced by [l:112]'HyperV-Storage-VHD-Drivers-onecore-Package~31bf3856ad364e35~amd64~~10.0.15063.0.4a24b05034fff683096e0708717aadc2'
    2017-05-15 14:41:56, Info CSI 00002804 [SR] Could not reproject corrupted file \??\C:\WINDOWS\System32\drivers\storport.sys; source file in store is also corrupted
    000027fc [SR] Repairing corrupted file \??\C:\WINDOWS\System32\drivers\storport.sys from store
    Beginning Verify and Repair transaction
    2017-05-15 15:11:13, Info CSI 00005497 [SR] Repairing corrupted file \??\C:\WINDOWS\System32\drivers\storport.sys from store
    2017-05-15 15:11:13, Info CSI 00005499 [SR] Repair complete
    2017-05-15 15:11:13, Info CSI 0000549a [SR] Committing transaction
    2017-05-15 15:11:13, Info CSI 0000549b [SR] Cannot commit interactively, there are boot critical components being repaired
    2017-05-15 15:11:13, Info CSI 0000549c [SR] Repairing 1 components
    2017-05-15 15:11:13, Info CSI 0000549d [SR] Beginning Verify and Repair transaction
    2017-05-15 15:11:13, Info CSI 0000549f [SR] Repairing corrupted file \??\C:\WINDOWS\System32\drivers\storport.sys from store
    2017-05-15 15:11:13, Info CSI 000054a1 [SR] Repair complete
    So it gives mixed messages about whether it's fixed or not, but when I re-run SCANNOW it's pretty much the same problem. I put on a 'good' copy of storport.sys to replace the 'corrupt' one but I still get the same errors.

    I get no errors at all in safe mode, but I do in normal mode.

    I'd like to nail this ASAP and if anyone can assist, I'd appreciate it.

    Windows 10 64 fully up to date
    1080Ti
    Z97-A
    32GB Corsair XMS @ 1600
    OCz 130GB SSD

    No overclocking anywhere.
      My ComputerSystem Spec


  2. Posts : 95
    Windows 10 Pro
       15 May 2017 #2

    Hi

    Can you try to repair the system image files please

    Run...
    DISM /Online /Cleanup-Image /RestoreHealth

    hope this helps
      My ComputerSystem Spec

  3.    15 May 2017 #3

    jl2509 said: View Post
    Hi

    Can you try to repair the system image files please

    Run...
    DISM /Online /Cleanup-Image /RestoreHealth

    hope this helps
    Hi, thanks for the reply. If you notice in my post I pointed out I'd used DISM already - all good. I suppose I can always run it again.
      My ComputerSystem Spec


  4. Posts : 95
    Windows 10 Pro
       15 May 2017 #4

    I did notice that you had run DISM but you didn't state what options you added !

    Normally, when the image cannot extract the files required to repair from scannow, the DISM command line works every time.
      My ComputerSystem Spec

  5.    15 May 2017 #5

    And I did - still fine. Problem isn't there.
      My ComputerSystem Spec

  6.    15 May 2017 #6

    jl2509 said: View Post
    I did notice that you had run DISM but you didn't state what options you added !

    Normally, when the image cannot extract the files required to repair from scannow, the DISM command line works every time.
    Yeah it's (DISM Health thingy) working just fine, but unfortunately SCANNOW still seems to think there's a problem with storport.sys. A tad bemused!
      My ComputerSystem Spec


  7. Posts : 95
    Windows 10 Pro
       15 May 2017 #7

    could try the following:

    Open Admin Command prompt, copy/paste each line and run:

    dism /mount-wim /wimFile:%USERPROFILE%\Desktop\install.wim /index:1 /MountDir:%USERPROFILE%\Desktop\mount
    Dism /Online /Cleanup-Image /CheckHealthDism /Online /Cleanup-Image /RestoreHealth /Source:%USERPROFILE%\Desktop\mount\windows /LimitAccess
    Dism /unmount-wim /Mountdir:%USERPROFILE%\Desktop\mount /discard
    re-run: sfc /scannow

    hope this helps
      My ComputerSystem Spec

  8.    15 May 2017 #8

    jl2509 said: View Post
    could try the following:

    Open Admin Command prompt, copy/paste each line and run:

    dism /mount-wim /wimFile:%USERPROFILE%\Desktop\install.wim /index:1 /MountDir:%USERPROFILE%\Desktop\mount
    Dism /Online /Cleanup-Image /CheckHealthDism /Online /Cleanup-Image /RestoreHealth /Source:%USERPROFILE%\Desktop\mount\windows /LimitAccess
    Dism /unmount-wim /Mountdir:%USERPROFILE%\Desktop\mount /discard
    re-run: sfc /scannow

    hope this helps
    I'll give it a go, thanks. I'll report back how it went.

    EDIT; sorry I'm struggling with these commands. I'm getting errors in CMD when I try the first one - I can't quite tell where the first line ends. Is it '/index: 1' or '\mount'.

    Mind you either way I'm not getting very far! Could you kindly be a little clearer in the syntax?
      My ComputerSystem Spec

  9.    15 May 2017 #9

    Maybe I can clear it up. Notice there is a blank before each /. I think the sequence below is what jl2509 intended:

    Dism /mount-wim /wimFile:%USERPROFILE%\Desktop\install.wim /index:1 /MountDir:%USERPROFILE%\Desktop\mount

    Dism /Online /Cleanup-Image /CheckHealth

    Dism /Online /Cleanup-Image /RestoreHealth /Source:%USERPROFILE%\Desktop\mount\windows /LimitAccess

    Dism /unmount-wim /Mountdir:%USERPROFILE%\Desktop\mount /discard

    re-run: sfc /scannow
      My ComputerSystem Spec


  10. Posts : 95
    Windows 10 Pro
       15 May 2017 #10

    yeh, sorry my post was a bit shabby.

    If you copy to whole command(s) to notepad without word wrap turned on, each command should be on one line.

    Thank you
      My ComputerSystem Spec


 
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