Trouble booting up. EFI Shell Version 2.31 [4.653]

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  1. Posts : 6
    windows 10 home
       #1

    Trouble booting up. EFI Shell Version 2.31 [4.653]


    First of all I want to apologize if there a thread about this elsewhere but I have no idea where to look for.

    This is what I see almost everyday when I turn the PC desktop on from over last 2-3 weeks...

    Trouble booting up. EFI Shell Version 2.31 [4.653]-img_20170416_063357.jpg

    I have no idea what this is all about. I normally type "reset" or "exit" and go into BiOs and reboot it and I get to the desktop, no problem but in the last few days, it getting worse. Every time I reboots or reset it, it keep coming back to this. I has manage to get off it by force shut down this morning and come back okay but it worry me. Also, sometime I don't have that and went to desktop normal and then nothing work. I see my folder/firefox/program on my desktop but I cant open these, include my taskbar. Half of the time I force reboot it and it come back to this EFI shell. Another half it force reboot by itself with blue screen (not BSoD) with the message say, my PC not running correct or something like that (it come up and reboot that quick, barely got the chance to read it) and it came back to EFI shell again.

    I could take it to repair shop but it bank holiday today so I have no chose but come here and ask for help and I don't normally come to the forum, so, sorry for lack of any other information.

    So....any idea what is this about and how to fix it?

    Ps, sorry for my English, I am deaf so my grammar are not that good.
      My Computer


  2. WOT
    Posts : 471
    Win 10 Pro 15063.332 (ex-Insider)
       #2

    What is your motherboard make/model number and BIOS version?
      My Computers


  3. Posts : 6
    windows 10 home
    Thread Starter
       #3

    Motherboard : DT2410
    BIOS version : American Megatrends Inc. V3.0B12, 27/11/2012
      My Computer


  4. Posts : 34,947
    Win 10 Pro (1903) (2nd PC is 21H2)
       #4

    Hi, have you made any hardware changes, or any changes in your BIOS which might have led to this?

    Some reports of issues with fast boot (BIOS):
    [FIXED]Stuck in EFI shell, nothing is working, Cant boot, cant return to bios (MSi) (Read Last reply for fix) - [Solved] - Motherboards

    Otherwise it could be a hardware fault.
      My Computers


  5. Posts : 6
    windows 10 home
    Thread Starter
       #5

    I has not make any change in my BIOS (I still have no idea what to do with BIOS), nor any hardware change. The last time anything change was replace my HDD in PC repair shop since my old HDD died on me (BSoD) and that was last year in July.

    So, what you say, I should try switch the Fast Boot off? If that so I shall give it a try on the next day (got so many thing to do on my PC, haven't got time to try it out yet).

    Edit: What sort of hardware fault that you think that can cause something like that?
      My Computer


  6. Posts : 34,947
    Win 10 Pro (1903) (2nd PC is 21H2)
       #6

    Well, if you've made no changes to the BIOS and no hardware changes recently, the greatest probability would be hardware related. It might even be as simple as cabling or a connector.

    There is perhaps a chance that some update has resulted in a device incompatibility.
    Could you post a screenshot of your Update History around 2-3 weeks ago when this started to happen?

    Also download and run Hard Disk Sentinel (trial) and post a screenshot of it for each disk in your system.

    (Screenshots: Use the icon to the left of the video icon above your post 'Insert Image')
      My Computers


  7. Posts : 6
    windows 10 home
    Thread Starter
       #7

    Update history, do you mean windows update?

    EDIT: that program look really confused might take a while for me to look through all that and post some Screenshot (unless you give me some point where to take the ss (I only got one HDD)).
      My Computer


  8. Posts : 34,947
    Win 10 Pro (1903) (2nd PC is 21H2)
       #8

    Settings, search Update, click the top result, click Update History.
    Trouble booting up. EFI Shell Version 2.31 [4.653]-snap-2017-05-01-15.44.10.jpg
    Trouble booting up. EFI Shell Version 2.31 [4.653]-snap-2017-05-01-15.42.03.jpg
    Scroll down to see history around the date of interest.

    To create a screenshot type snip in Cortana's search field on the taskbar and click the result. Then use the Snipping tool.
    (Screenshots: Use the icon to the left of the video icon above your post 'Insert Image')
      My Computers


  9. Posts : 6
    windows 10 home
    Thread Starter
       #9

    Ah well, there a problem...it didn't show me anything. I've forgotten to mention to say, that last week, that I had been signed in with a temporary profile error. I had fixed it, thank to Brink's tutor. Think that might have cause, not showing me any history.

    And I don't mean the screenshot on window update, I mean for Hard Disk Sentinel, still confused where to look for and take the screenshot of it.
      My Computer


  10. Posts : 34,947
    Win 10 Pro (1903) (2nd PC is 21H2)
       #10

    Trouble booting up. EFI Shell Version 2.31 [4.653]-snap-2017-05-01-16.12.07.jpg
    - like that, for each disk if more than one.
      My Computers


 

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