laptop runs at 100% disk

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  1. Posts : 10
    Windows 10
       #1

    laptop runs at 100% disk


    I purchased a Lenovo laptop 6 weeks ago from a reputable local retailer. I was traveling and started using the laptop after my return, which unfortunately was after the 30 day return policy. The laptop runs at 100% disk at start up and continues for some time, making it useless to use. After waking up it does the same thing. I've seen plenty of online posts describing the same problem with suggestions for a fix, nothing that's worked. I'm not asking for a fix just pointing out what a disaster this problem is, so much so that it just sits there while I use my wife's Mac Book...if you can imagine.
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  2. WOT
    Posts : 471
    Win 10 Pro 15063.332 (ex-Insider)
       #2

    Open the Resource Monitor in task manager to try and identify the executable that is causing the high usage condition:

    laptop runs at 100% disk-screenshot-5-.png

    Once identified, take a screenshot and post back for additional assistance if necessary.

    Good luck,

    WOT

    PS: What is the Lenovo model number?
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  3. Posts : 10
    Windows 10
    Thread Starter
       #3

    Hi WOT.

    It's an Ideapad 310

    laptop runs at 100% disk-image.png
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  4. WOT
    Posts : 471
    Win 10 Pro 15063.332 (ex-Insider)
       #4

    That is not the correct view:

    Open task manager> click on the performance tab> at the bottom click on resource monitor>click the disk tab and expand the processes with disk activity and the disk activity view.

    It should look exactly like the screenshot I provided.
      My Computers


  5. WOT
    Posts : 471
    Win 10 Pro 15063.332 (ex-Insider)
       #5

    You also might want to include a snapshot of your startup tab to see what can be disabled there as well:

    laptop runs at 100% disk-screenshot-6-.png
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  6. Posts : 10
    Windows 10
    Thread Starter
       #6

    Apologies

    laptop runs at 100% disk-image.png
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  7. Posts : 10
    Windows 10
    Thread Starter
       #7

    If you can believe it the disk usage dropped to 5% very quickly this time, but not the norm.

    When the screen shot above was taken it was running 100% disk though.
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  8. Posts : 10
    Windows 10
    Thread Starter
       #8

    laptop runs at 100% disk-image.png
      My Computer


  9. WOT
    Posts : 471
    Win 10 Pro 15063.332 (ex-Insider)
       #9

    Ok, I see a few processes that may be hogging the disk; however, I really need the screenshot showing "Disk Activity."
      My Computers


  10. Posts : 10
    Windows 10
    Thread Starter
       #10

    WOT, sorry, have I not provided the Disk Activity? Please see above.
      My Computer


 

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