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  1.    30 Apr 2017 #1
    Join Date : Apr 2017
    Posts : 10
    Windows 10

    laptop runs at 100% disk


    I purchased a Lenovo laptop 6 weeks ago from a reputable local retailer. I was traveling and started using the laptop after my return, which unfortunately was after the 30 day return policy. The laptop runs at 100% disk at start up and continues for some time, making it useless to use. After waking up it does the same thing. I've seen plenty of online posts describing the same problem with suggestions for a fix, nothing that's worked. I'm not asking for a fix just pointing out what a disaster this problem is, so much so that it just sits there while I use my wife's Mac Book...if you can imagine.
      My ComputerSystem Spec
  2.    30 Apr 2017 #2
    Join Date : Mar 2017
    Posts : 471
    Win 10 Pro 15063.332 (ex-Insider)

    Open the Resource Monitor in task manager to try and identify the executable that is causing the high usage condition:

    Click image for larger version. 

Name:	Screenshot (5).png 
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ID:	132803

    Once identified, take a screenshot and post back for additional assistance if necessary.

    Good luck,

    WOT

    PS: What is the Lenovo model number?
      My ComputersSystem Spec
  3.    30 Apr 2017 #3
    Join Date : Apr 2017
    Posts : 10
    Windows 10
    Thread Starter

    Hi WOT.

    It's an Ideapad 310

    Click image for larger version. 

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ID:	132810
      My ComputerSystem Spec
  4.    30 Apr 2017 #4
    Join Date : Mar 2017
    Posts : 471
    Win 10 Pro 15063.332 (ex-Insider)

    That is not the correct view:

    Open task manager> click on the performance tab> at the bottom click on resource monitor>click the disk tab and expand the processes with disk activity and the disk activity view.

    It should look exactly like the screenshot I provided.
      My ComputersSystem Spec
  5.    30 Apr 2017 #5
    Join Date : Mar 2017
    Posts : 471
    Win 10 Pro 15063.332 (ex-Insider)

    You also might want to include a snapshot of your startup tab to see what can be disabled there as well:

    Click image for larger version. 

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ID:	132811
      My ComputersSystem Spec
  6.    30 Apr 2017 #6
    Join Date : Apr 2017
    Posts : 10
    Windows 10
    Thread Starter

    Apologies

    Click image for larger version. 

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ID:	132813
      My ComputerSystem Spec
  7.    30 Apr 2017 #7
    Join Date : Apr 2017
    Posts : 10
    Windows 10
    Thread Starter

    If you can believe it the disk usage dropped to 5% very quickly this time, but not the norm.

    When the screen shot above was taken it was running 100% disk though.
      My ComputerSystem Spec
  8.    30 Apr 2017 #8
    Join Date : Apr 2017
    Posts : 10
    Windows 10
    Thread Starter

    Click image for larger version. 

Name:	image.png 
Views:	6 
Size:	24.2 KB 
ID:	132818
      My ComputerSystem Spec
  9.    30 Apr 2017 #9
    Join Date : Mar 2017
    Posts : 471
    Win 10 Pro 15063.332 (ex-Insider)

    Ok, I see a few processes that may be hogging the disk; however, I really need the screenshot showing "Disk Activity."
      My ComputersSystem Spec
  10.    30 Apr 2017 #10
    Join Date : Apr 2017
    Posts : 10
    Windows 10
    Thread Starter

    WOT, sorry, have I not provided the Disk Activity? Please see above.
      My ComputerSystem Spec

 
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