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  1.    24 Apr 2017 #1
    Join Date : Aug 2015
    Posts : 36
    Windows 7

    High cpu and disk usage


    Hi everyone

    I have an old Acer laptop. It has the issue of consuming high levels of disk and CPU when applications are running. I tried to do windows 10 reset, but the issue still exist.

    Thanks in advance
      My ComputerSystem Spec
  2.    24 Apr 2017 #2
    Join Date : Apr 2017
    Posts : 8,847
    windows 10 professional version 1607 build 14393.969 64 bit

    place it in clean boot:
    https://support.microsoft.com/en-us/...oot-in-windows
    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki

    Then check task manager for changes.
    If you have changes then you can modify the used applications to see which is the misbehaving application
      My ComputerSystem Spec
  3.    24 Apr 2017 #3
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,055
    Win 10 Pro (1703)

    Please post a screenshot of your task manager when this is happening if you haven't resolved it. (Use the icon above your post to the left of the video icon).

    Organise relevant columns high to low by clicking on that column's header.
      My ComputerSystem Spec
  4.    25 Apr 2017 #4
    Join Date : Aug 2015
    Posts : 36
    Windows 7
    Thread Starter

    Click image for larger version. 

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ID:	131881 Click image for larger version. 

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    also Windows Modules Installer Worker consuming 65% CPU
    Antimalware Service Executable, Service Host Local System (16)
      My ComputerSystem Spec
  5.    25 Apr 2017 #5
    Join Date : Jul 2014
    Serbia
    Posts : 10,454
    W10 Insider + Linux

    Too many things on a low performance computer.
      My ComputersSystem Spec
  6.    25 Apr 2017 #6
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,055
    Win 10 Pro (1703)

    Hi, do you have any idea what's downloading? It seems something is installing.

    Have you tried a clean boot as @zbook asked?


    When you have logged in after a clean boot, please again post a screenshot of your task manager.
    Please also post a screenshot of your Update History

    If internet use is still high after a clean boot, try disconnecting the internet and post another screenshot of our task manager.

    Initial objective: to try to reach a state where very little is happening.

    wsappx is related to the Store.
    What is wsappx and why is it causing high cpu load? - gHacks Tech News


    Please complete your system specs (see mine for comparison). There's a Tutorial on how to do so if stuck. Please include details of your disk(s)
    Thanks.
      My ComputerSystem Spec
  7.    25 Apr 2017 #7
    Join Date : Aug 2014
    Balayan, Batangas
    Posts : 416
    Windows 10 Pro 64-bit

    It's Windows Update eating your bandwith and there's nothing you can do with it.

    As for Antimalware Service Executable, that process is doing scheduled quick scan or it's real-time protection is turned on.
      My ComputersSystem Spec
  8.    25 Apr 2017 #8
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,055
    Win 10 Pro (1703)

    Maybe so, but if it is a continuing situation, there's something amiss. That's why I asked for the update history - could it be continually failing updates? And with wsappx active, I'm not so sure.

    @fadi, please confirm if the high resource use is always what you see.

    Can you say when this problem started- have you ever had Win 10 running on this successfully?
    Or did this start after you upgraded your -old- PC to Win 10?
      My ComputerSystem Spec
  9.    25 Apr 2017 #9
    Join Date : Aug 2015
    Posts : 36
    Windows 7
    Thread Starter

    I took a look at windows update and seems fines all updates were installed successfully. I did clean boot and seems there is no change,

    Click image for larger version. 

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    disconnected the wifi and here is a pic of task manager

    Click image for larger version. 

Name:	Capture.JPG 
Views:	32 
Size:	40.8 KB 
ID:	132036
    Last edited by fadi; 26 Apr 2017 at 00:56.
      My ComputerSystem Spec
  10.    26 Apr 2017 #10
    Join Date : Jul 2014
    Serbia
    Posts : 10,454
    W10 Insider + Linux

    I can see the screen shots, seems that you found the culprit, must be WiFi driver because a simple system update or any download wouldn't task even a single core processor that much.
      My ComputersSystem Spec

 
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