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  1.    15 Apr 2017 #11
    Join Date : Jun 2016
    Posts : 79
    8.1

    Going Only by the pic showing the Ask Toolbar Notifier I think I'd start by running SuperAntiSpyware and Malwarebytes. That should remove the Crapware but if You're still having problems You may need to run rKill and/or one or more of the four other programs at the bottom of this page: https://www.bleepingcomputer.com/download/rkill/ Then I'd remove Webroot and go with Windows Defender and Malwarebytes Pro to keep it from happening again.


    ADDED: https://unchecky.com/ helps but is unfortunately no where near 100% effective. It's up to the User to read and uncheck boxes that add Bloat and other Unwanted or Needed garbage.
      My ComputerSystem Spec
  2.    15 Apr 2017 #12
    Join Date : Apr 2017
    Posts : 6
    Windows 10
    Thread Starter

    It seems to have helped a lot, yes. As with tracit99, disk usage is at 100% for just a few minutes following startup (attachment). One of the processes in this initial "surge" is BTI, so I will also disable that too. I can live with that.

    Levels fall to between 0-20% after that initial period, but do fluctuate as I use the computer. For example, clicking a link while using Firefox bumps me up to the 40%'s (attachment). Should I try and fix this?
    Are fluctuations normal while using programs, and if so, would I experience high usage with a program that runs continually (media streaming/gaming)?

    Once that settles down, usage falls to 0%. However, the CPU seems to lock itself in at 36-37%. This seems odd since all that is running is Firefox and I am using an i7 processor. You can see on the old attachments that before installing this new Windows it never usually went above 10%. Can this be lowered?
    Attached Thumbnails Attached Thumbnails Capture13.JPG   Capture14.JPG   Capture15.JPG  
      My ComputerSystem Spec
  3.    15 Apr 2017 #13
    Join Date : Apr 2017
    Posts : 6
    Windows 10
    Thread Starter

    Quote Originally Posted by Bat 1 View Post
    Going Only by the pic showing the Ask Toolbar Notifier I think I'd start by running SuperAntiSpyware and Malwarebytes. That should remove the Crapware but if You're still having problems You may need to run rKill and/or one or more of the four other programs at the bottom of this page: https://www.bleepingcomputer.com/download/rkill/ Then I'd remove Webroot and go with Windows Defender and Malwarebytes Pro to keep it from happening again.


    ADDED: https://unchecky.com/ helps but is unfortunately no where near 100% effective. It's up to the User to read and uncheck boxes that add Bloat and other Unwanted or Needed garbage.
    Thanks for the recommendations Bat 1, I will try each. Can you provide a link for Superantispyware that you trust? The ones I am finding look a little sketchy. Thanks!
      My ComputerSystem Spec
  4.    15 Apr 2017 #14
    Join Date : Jun 2016
    Posts : 79
    8.1

    Just goto their Website http://www.superantispyware.com/ and click Free Edition Download
      My ComputerSystem Spec
  5.    16 Apr 2017 #15
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,953
    Win 10 Pro (1703)

    One very basic thing to check is that your disk is actually ok. I've dealt with about 4 cases recently where high disk usage was linked to disk failure. Of course that's only one possibility, but easy to check.

    Download the trial of Hard disk sentinel and run that.
      My ComputerSystem Spec

 
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