1.    09 Apr 2017 #1
    Join Date : Apr 2017
    Posts : 2
    windows 10 pro

    Windows 10 pro rebooting


    Hi all am trying to help a friend he has an old HP Compaq laptop with windows 10 pro installed every time i turn it on windows restarts its self does not stay on long enough to do anything please help
      My ComputerSystem Spec
  2.    09 Apr 2017 #2
    Join Date : Feb 2017
    Posts : 63
    Windows 10 Enterprise 2015 LTSB x64

    Does it take you to the advanced startup menu at all?
      My ComputerSystem Spec
  3.    09 Apr 2017 #3
    Join Date : Apr 2017
    Posts : 2
    windows 10 pro
    Thread Starter

    No it does not just says windows will restart hangs for a few minutes then restarts
      My ComputerSystem Spec
  4.    09 Apr 2017 #4

    Could be a bios issue, but more than likely a corrupt startup file.
      My ComputerSystem Spec
  5.    11 Apr 2017 #5
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,079
    Win 10 Pro (1703)

    The history often helps. For example
    - it was working yesterday but then I dropped it..
    - it was getting more and more unreliable..
    - I xyz then...

    I suggest, starting from basics:
    1. Check the disk.
    Download Kyhi's boot DVD/flash drive from the top of the software and apps section.
    This will boot your PC from the DVD/flash drive into a version of Win 10.

    Download Crystal Diskinfo (free, portable) and run that. It will give a Good/Caution/Bad indication.

    If it does not report Good, you most likely need a new disk.

    2. Download Macrium Reflect's boot disk (free). (Should be easy to find).
    Attempt the repair sequence as here:
    Fixing Windows boot problems - KnowledgeBase v7 - Macrium Reflect Knowledgebase - KnowledgeBase v7 - Macrium Reflect Knowledgebase
      My ComputerSystem Spec

 


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