New
#1
Windows 10 pro rebooting
Hi all am trying to help a friend he has an old HP Compaq laptop with windows 10 pro installed every time i turn it on windows restarts its self does not stay on long enough to do anything please help
Windows 10 pro rebooting
-
-
New #2
Does it take you to the advanced startup menu at all?
-
New #3
No it does not just says windows will restart hangs for a few minutes then restarts
-
New #4
Could be a bios issue, but more than likely a corrupt startup file.
-
New #5
The history often helps. For example
- it was working yesterday but then I dropped it..
- it was getting more and more unreliable..
- I xyz then...
I suggest, starting from basics:
1. Check the disk.
Download Kyhi's boot DVD/flash drive from the top of the software and apps section.
This will boot your PC from the DVD/flash drive into a version of Win 10.
Download Crystal Diskinfo (free, portable) and run that. It will give a Good/Caution/Bad indication.
If it does not report Good, you most likely need a new disk.
2. Download Macrium Reflect's boot disk (free). (Should be easy to find).
Attempt the repair sequence as here:
Fixing Windows boot problems - KnowledgeBase v7 - Macrium Reflect Knowledgebase - KnowledgeBase v7 - Macrium Reflect Knowledgebase
Quote
Related Discussions
