Windows 10: Desktop computer refuses to sleep when logged in Solved

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  1. Posts : 83
    Windows 10 Professional
       28 Mar 2017 #1

    Desktop computer refuses to sleep when logged in


    My system seems to sleep if I do not log in after restarting the system. As soon as I log in, the system becomes an insomniac. I have used
    Code:
    powercfg -requests
    to determine that I have a fairly common issue that prevents my system from sleeping.
    Code:
    SYSTEM:
    [DRIVER] \FileSystem\srvnet
    An active remote client has recently sent requests to this machine.
    To resolve that problem, I attempted to follow instructions given by other tech-savvy people.
    Code:
    powercfg /REQUESTSOVERRIDE driver \FileSystem\srvnet system
    That did not resolve my issue (the command seemed to go through fine with no error or warning messages), so I am here trying to find other possible troubleshooting steps. Any ideas?


    Edit: I also turned off media streaming to see if that had an effect. My system still refused to sleep when idle with media streaming turned off.
      My ComputerSystem Spec


  2. Posts : 6,472
    10 Home x64 (1709) (10 Pro on 2nd pc)
       28 Mar 2017 #2

    A part of the work to enter sleep involves the graphics driver. Check yours is up to date, or if it has recently been updated, try rolling it back.

    The relationship between Sleep and the graphics driver pre-dates Windows 10.
    https://arstechnica.com/civis/viewto...f=15&t=1217345
      My ComputersSystem Spec


  3. Posts : 83
    Windows 10 Professional
    Thread Starter
       28 Mar 2017 #3

    Bree said: View Post
    A part of the work to enter sleep involves the graphics driver. Check yours is up to date, or if it has recently been updated, try rolling it back.

    The relationship between Sleep and the graphics driver pre-dates Windows 10.
    https://arstechnica.com/civis/viewto...f=15&t=1217345
    I have had this problem since Windows 10 was first released. I pretty much always keep my graphics card driver up to date, so I do not believe that is the root of my troubles. I seem to recall clean installing Windows 10 at one point, and the system slept when idle up until I activated the Homegroup. I have three other systems on the same Homegroup. Two of those three sleep when idle without issue.

    The other system used to sleep without issue until I started using it to share external drives over the network via the Homegroup. The desktop system I refer to in this thread is my main system for providing backed up files, backup locations, media sharing (but with media streaming turned off), etc. It has two drives it shares over the network that are not system drives. They are both shared in their entirety which does not allow them to be share via the Homegroup, but some subdirectories are also shared on the Homegroup. Are there any known issues with sharing non-system drives and/or directories on those drives over the network and that interfering with sleep?

    Could it be because I map some of the network locations to mapped network drives within my other systems?
      My ComputerSystem Spec


  4. Posts : 6,472
    10 Home x64 (1709) (10 Pro on 2nd pc)
       28 Mar 2017 #4

    Xilnik said: View Post
    ... I pretty much always keep my graphics card driver up to date, so I do not believe that is the root of my troubles. I seem to recall clean installing Windows 10 at one point, and the system slept when idle up until I activated the Homegroup. ...
    Could it be because I map some of the network locations to mapped network drives within my other systems?
    You may well be right that network rather than graphics is at the root of your troubles. This thread (also pre-dating Win10) seems relevant.

    This solution from another thread has been working fine for me for several days now:Run the DOS command powercfg /requestsoverride driver srvnet system as administrator.
    Powercfg will still show the client requests but they will not prevent sleep.
    https://social.technet.microsoft.com...w7itprogeneral
      My ComputersSystem Spec


  5. Posts : 83
    Windows 10 Professional
    Thread Starter
       29 Mar 2017 #5

    Bree said: View Post
    You may well be right that network rather than graphics is at the root of your troubles. This thread (also pre-dating Win10) seems relevant.

    https://social.technet.microsoft.com...w7itprogeneral
    I turned off network sharing by turning off Network Discovery in the Advanced sharing settings, and the system went to sleep. I then re-enabled Network Discovery and removed all shared items by selecting each individual item on my system and changing its sharing properties. The system now sleeps. I will add each shared item back one by one and test to see if I can determine which item is causing issues. Then maybe you, someone else, or I can determine why and how to troubleshoot/fix the conflict.
      My ComputerSystem Spec


  6. Posts : 6,472
    10 Home x64 (1709) (10 Pro on 2nd pc)
       29 Mar 2017 #6

    Did you try the powercfg /requestsoverride command?

    Code:
    POWERCFG /REQUESTSOVERRIDE [<CALLER_TYPE> <NAME> <REQUEST>]
    
    Description:
      Sets a Power Request override for a particular Process, Service, or Driver.
      If no parameters are specified, this command displays the current list of
      Power Request overrides.
    Parameter List:
      <CALLER_TYPE>    Specifies one of the following caller types: PROCESS,
                       SERVICE, DRIVER. This is obtained by calling the
                       "POWERCFG /REQUESTS" command.
      <NAME>           Specifies the caller name. This is the name returned from
                       calling the "POWERCFG /REQUESTS" command.
      <REQUEST>        Specifies one or more of the following Power Request Types:
                       DISPLAY, SYSTEM, AWAYMODE.
    Examples:
      POWERCFG /REQUESTSOVERRIDE PROCESS wmplayer.exe DISPLAY SYSTEM
      My ComputersSystem Spec


  7. Posts : 83
    Windows 10 Professional
    Thread Starter
       29 Mar 2017 #7

    Bree said: View Post
    Did you try the powercfg /requestsoverride command?

    Code:
    POWERCFG /REQUESTSOVERRIDE [<CALLER_TYPE> <NAME> <REQUEST>]
    
    Description:
      Sets a Power Request override for a particular Process, Service, or Driver.
      If no parameters are specified, this command displays the current list of
      Power Request overrides.
    Parameter List:
      <CALLER_TYPE>    Specifies one of the following caller types: PROCESS,
                       SERVICE, DRIVER. This is obtained by calling the
                       "POWERCFG /REQUESTS" command.
      <NAME>           Specifies the caller name. This is the name returned from
                       calling the "POWERCFG /REQUESTS" command.
      <REQUEST>        Specifies one or more of the following Power Request Types:
                       DISPLAY, SYSTEM, AWAYMODE.
    Examples:
      POWERCFG /REQUESTSOVERRIDE PROCESS wmplayer.exe DISPLAY SYSTEM
    From my original post:

    Xilnik said: View Post
    I have used
    Code:
    powercfg -requests
    to determine that I have a fairly common issue that prevents my system from sleeping.
    Code:
    SYSTEM:
    [DRIVER] \FileSystem\srvnet
    An active remote client has recently sent requests to this machine.
    To resolve that problem, I attempted to follow instructions given by other tech-savvy people.
    Code:
    powercfg /REQUESTSOVERRIDE driver \FileSystem\srvnet system


    That did not resolve my issue (the command seemed to go through fine with no error or warning messages), so I am here trying to find other possible troubleshooting steps. Any ideas?
      My ComputerSystem Spec


  • Posts : 83
    Windows 10 Professional
    Thread Starter
       29 Mar 2017 #8

    Further investigation yielded that enabling my Homegroup caused my desktop to stop sleeping. I thought it might have been my printer through the network, but removing that from the network sharing/Homegroup did not resolve the issue. The only thing that works is turning off the Homegroup on the desktop. I have three other systems on the same Homegroup that still sleep when idle. Curious ...

    At any rate, I am clean installing Windows 10 1607 on my desktop now. For the fifth or sixth time, my Microsoft synced user profile became corrupted. Repair installs and/or fixing the corrupted user profile by migrating to a new profile do not seem to be fixing that corruption beyond providing a temporary fix for several days, so it's time to see if a clean install does the trick. I will post back tomorrow whether Homegroup causes issues with idle sleep mode again or not.
      My ComputerSystem Spec


  • Posts : 83
    Windows 10 Professional
    Thread Starter
       31 Mar 2017 #9

    Homegroup sharing my printer was causing all my issues. I turned Homegroup off and am sharing my files and printers the old school way from back in the XP days. The system now sleeps when idle.
      My ComputerSystem Spec


  • Posts : 3
    Windows 10 Pro x64
       20 Apr 2017 #10

    Hey Xilnik, I don't know if you're subscribed to this, but thought I'd add my two cents.
    I've encountered this "not going to sleep" issue for years ever since I started using homegroups, and it has definitely been the case with Windows 8 as well. After recent clean reinstall of Windows 10 it came back which caused me to stumble into this thread.
    What fixed the issue for me is something I remember I've done in the past - leaving the homegroup on all connected PC's, and then shutting them down. The end result should be no traces of former homegroup, so it never says "join the homegroup" on every PC but "create homegroup" option should be available. Then, create a new homegroup on the PC you had problems with - while other computers are switched off, and then join each other computers to the new group.
    This has fixed the non-sleeping bug (once again) for me, at least on this main PC ( I haven't fully checked but I'm pretty sure others go to sleep too ).
    The reason this happens ( as I've read somewhere years ago ) is that something becomes wrong with the homegroup i.e. it becomes kinda corrupted and doesn't act correctly across machines.
      My ComputerSystem Spec


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