Windows 10: During re-boot, getting stuck at the blue screen saying "Restarting"

  1.    27 Mar 2017 #1

    During re-boot, getting stuck at the blue screen saying "Restarting"


    My Window 10 is getting stuck rebooting. It gets to the blue screen that says "Restarting" and then freezes.

    It has just tried to install a "Cumulative update" and claims to have completed it successfully.

      My ComputerSystem Spec

  2. Posts : 7,474
    Windows 10 Pro x64 Build 1709
       28 Mar 2017 #2

    Hi ship69

    Can you get to the advance Startup options and try system restore.

      My ComputerSystem Spec

  3.    29 Mar 2017 #3

    No, at this point I can't even log in.

    I think I'm going to have to get the PC to boot off a Windows 10 recovery USB memory stick that I have just found.

    Do you have any idea how I can get into the BIOS to get it to boot off the memory stick? I tried hitting F8 during boot-up but that doesn't work...

      My ComputerSystem Spec

  4. Posts : 7,474
    Windows 10 Pro x64 Build 1709
       29 Mar 2017 #4

    You will have to look that up in manual / online. Some boots have an option to change boot order, one of my HP's it is F9

    The common defaults to get into BIOS in no particular order F2, Del, ESC. Then change boot order.

    I would try F2 first.

      My ComputerSystem Spec

  5.    29 Mar 2017 #5

    F2 worked - many thanks
      My ComputerSystem Spec


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