1.    27 Mar 2017 #1
    Join Date : Jul 2016
    Posts : 152
    Window 8.1

    During re-boot, getting stuck at the blue screen saying "Restarting"


    Hello

    My Window 10 is getting stuck rebooting. It gets to the blue screen that says "Restarting" and then freezes.

    It has just tried to install a "Cumulative update" and claims to have completed it successfully.

    J
      My ComputerSystem Spec
  2.    28 Mar 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,068
    Windows 10 Pro Build 1703

    Hi ship69

    Can you get to the advance Startup options and try system restore.

    Ken
      My ComputerSystem Spec
  3.    29 Mar 2017 #3
    Join Date : Jul 2016
    Posts : 152
    Window 8.1
    Thread Starter

    No, at this point I can't even log in.

    I think I'm going to have to get the PC to boot off a Windows 10 recovery USB memory stick that I have just found.

    Do you have any idea how I can get into the BIOS to get it to boot off the memory stick? I tried hitting F8 during boot-up but that doesn't work...

    J
      My ComputerSystem Spec
  4.    29 Mar 2017 #4
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,068
    Windows 10 Pro Build 1703

    You will have to look that up in manual / online. Some boots have an option to change boot order, one of my HP's it is F9

    The common defaults to get into BIOS in no particular order F2, Del, ESC. Then change boot order.

    I would try F2 first.


    Ken
      My ComputerSystem Spec
  5.    29 Mar 2017 #5
    Join Date : Jul 2016
    Posts : 152
    Window 8.1
    Thread Starter

    F2 worked - many thanks
      My ComputerSystem Spec

 


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