Windows 10: "service ended abnormally"

  1.    03 Mar 2017 #1

    Microsoft Store Apps won't run

    Have a laptop with Windows 10. as of this am, not much of anything will start.. Windows Edge when started blinks screen, and then goes away, as does Microsoft Solitaire Collection, and most other games I have tried. Other apps seem to be ok, and when I went into perfmon /reports, it says that a "service has ended abnormally", and solution is to restart service. I would if I knew which service is not running. I looked under recovery, and there is an option to RESET PC, but says although files will be kept all apps and settings will be gone, so I don't think I want to run that.. tried to run sfc /scannow, and It comes back and says I have to be admin to run, but my user id HAS admin access.. reboot doesn't help, all comes back normal, but same results with trying to get anything to run.. When I initially installed WIndows 10 I know that I had enabled system protection and created restore points, but can't even try that now, as it says that there are no more restore points out there, and system protection was turned off.. I didn't turn it off, so really am at a loss with next step to try. There must be something I can run to do a repair of Windows 10, or is there an app available out there to purchase that will do this, or am I pretty much out of luck?

    After spending time on this,,, sfc /scannow works,, dism /online /cleanup-image /restorehealth now work...Went into troubleshooting and did troubleshooting on Windows Store Application.. it chugs a long time, and eventually comes back and tells me that the Windows Store cache maybe corrupted, but can't/wont fix it. also get an error message which says "ms-windows-storePurgeCaches" .. Application won't start... SO ..guessing that this has something to do with my issue.. Just don't understand how to repair it..
    Last edited by frustrated; 03 Mar 2017 at 14:45. Reason: adding info found
      My ComputerSystem Spec

  2.    03 Mar 2017 #2

    I looked under recovery, and there is an option to RESET PC, but says although files will be kept all apps and settings will be gone, so I don't think I want to run that..
    No, you do want to run that. It'll fix you up, doesn't take long to reinstall apps and such. Not nearly as long as you've spent figuring this out.
      My ComputersSystem Spec


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