1.    24 Feb 2017 #1
    Join Date : Nov 2016
    Posts : 37
    Windows 10 Home 64-bit 1709

    Weekly system error memory dump files


    Every week (or so) I get a system error memory dump file around 800 mb in size. If I notice a drop in disk space for no reason I do a disk cleanup and it is there. No BSODs, no lock ups, no system lagging, in other words the computer runs perfectly.

    Is something going on under the skin or is this just a normal maintenance thing that Windows 10 does?
      My ComputerSystem Spec
  2.    24 Feb 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,050
    Windows 10 Pro Build 1703

    Hi bumboola

    Have you looked into the event viewer, likely under System heading, to see the events surrounding the dump correction. There would be a time stamp on the dump file so you should be able to locate the exact event.

    Type event viewer in cortana search bar, expand windows logs, click on System. You may have to check other logs to find event.

    With the event(s) I'm sure someone will be able to help.


    Ken
      My ComputerSystem Spec
  3.    24 Feb 2017 #3
    Join Date : Nov 2016
    Posts : 37
    Windows 10 Home 64-bit 1709
    Thread Starter

    I don't see anything relating to a "dump" or something similar, I'm not even sure what time the memory dump was as I just found them when I did a cleanup. Would this show under a different name or #?

    I do see that in the last week it shows 240 errors, 60% DistributedCOM #10016, 35% IOCAgent #0 and several others. This was a clean install of Windows AU so I'm not sure why I'm getting the #10016 and I'm not really sure what the #0 pertains to, I will look it up.
      My ComputerSystem Spec
  4.    24 Feb 2017 #4
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,050
    Windows 10 Pro Build 1703

    Hi.

    The memory dump will be in your Windows folder on C: as a file memory.dmp. It will be date / time stamped.

    I'm going to make an assumption that your system BSOD's without you knowing and then restarts. Could I suggest we change this behaviour. Then you will see the BSOD. You can take down info. To restart you will need to power down.

    Press Windows Key +R, type sysdm.cpl, enter, click Advance tab, click on “Setting” in Startup and Recovery section. Remove check mark from “Automatically restart”.

    To reverse follow the above and add check mark back. My opinion it should be off. Gives you the opportunity to see BSOD and take down details.


    Ken
      My ComputerSystem Spec
  5.    24 Feb 2017 #5
    Join Date : Nov 2016
    Posts : 37
    Windows 10 Home 64-bit 1709
    Thread Starter

    I already deleted the memory dump files so nothing would show up in memory.dmp, actually even though I enabled to show hidden files the memory.dmp file doesn't show up at all in a search. I did find a minidump file which was empty.

    It does not restart without my knowing, I am either actively using the computer or it is put to sleep or shut off. I did uncheck “automatically restart” for now though. I had several BSODs in a row a couple of days after I purchased the computer (early December) but it turned out that Malwarebytes was preventing me from using an external USB wifi adapter. Once I deleted mbam it worked fine and I was able to reinstall after the adapter was set up. No BSODs since then.

    Thanks for your help on this.
    Last edited by bumboola; 24 Feb 2017 at 23:49.
      My ComputerSystem Spec
  6.    25 Feb 2017 #6
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,050
    Windows 10 Pro Build 1703

    No problem. When the next one occurs you will be armed to trace it down.


    Ken
      My ComputerSystem Spec
  7.    25 Feb 2017 #7
    Join Date : Nov 2016
    Posts : 37
    Windows 10 Home 64-bit 1709
    Thread Starter

    I just wanted to add that I've gone over the event viewer again and it only shows critical errors on two occasions, several coincided with the Mbam problem described above on the same night (I saw the BSODS each and every time) and two coincided with a day that we had several power outages.

    Can regular errors even cause BSODs? I'm near certain I have not had any BSODs (except for these two occasions) but I'll leave the "automatically restart" off and see what happens. Should I leave it set on "automatic memory dump" as well?

    Thanks again.
      My ComputerSystem Spec
  8.    26 Feb 2017 #8
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,050
    Windows 10 Pro Build 1703

    You want the dumps, please disable the Overwrite any existing file.

    Run of the mill issues do not cause BSOD's but I'm sure some do. The system stops to prevent corruption.

    Should you get some dumps and BSOD's there is an excellent section within the forum that deals with BSOD's.

    Of course if you get to see the BSOD screen you may even be able to take some educated stabs at cause.

    Regarding power, my recommendation is to buy a UPS. You need one appropriately sized for your environment but it will save you some severe headaches and potential hard dollars fixing your computer.


    Ken
      My ComputerSystem Spec

 


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