Windows 10: Cant delete windows old folder Solved

Page 1 of 3 123 LastLast
  1.    20 Feb 2017 #1

    Cant delete windows old folder


    I have a 20GB file on my desktop called windows old. It won’tlet me delete manually. I have tried disc clean up, clean system files but thePrevious Windows installation(s) does not appear. The location is C:\Users\Newsmall laptop\Desktop. The file was created on 30 ‎October ‎2016, ‏‎05:19:47which was about the time I brought the lap top.
      My ComputerSystem Spec


  2. Posts : 635
    Windows 10 Pro 64bit
       20 Feb 2017 #2

    You could try booting into safe mode & deleting it from there.
      My ComputerSystem Spec

  3.    20 Feb 2017 #3

    Thanks for the suggestion but it didn't work. I got the message that I need permission to carry out this action as in normal mode.
      My ComputerSystem Spec


  4. Posts : 2,495
    Windows 10 Pro x64 1803 - 17134.5 XP/Vista/Win7/Win8.1 in VM for testing
       20 Feb 2017 #4

    I assume that you have access to an Admin account? If so try opening Explorer.exe as admin [right click on the file in windows folder - run as administrator] and try to delete the file from there. If this does not work, try logging in as the hidden administrator Administrator account - Enable or Disable in Windows 10 and then deleting from the file manager
      My ComputerSystem Spec

  5.    20 Feb 2017 #5

    Bunny007 said: View Post
    I have a 20GB file on my desktop called windows old. It won’tlet me delete manually. I have tried disc clean up, clean system files but thePrevious Windows installation(s) does not appear. The location is C:\Users\Newsmall laptop\Desktop. The file was created on 30 ‎October ‎2016, ‏‎05:19:47which was about the time I brought the lap top.
    I would guess Previous Windows Installations doesn't appear because the Windows.old folder is in a different place. Normally it is at C:\Windows.old can you move it there ?
    Strange that your Windows.old folder is on the Desktop, did you buy this laptop new and update to Windows 10 or did you buy it 2nd hand already updated

    Windows.old Folder - Delete in Windows 10

    Good luck :)
      My ComputerSystem Spec

  6.    20 Feb 2017 #6

    Thanks for your reply. The lap top was new and came with a 120 GB SSD C drive and a 1 TB hard drive. I did ask a friend to move the my documents folder over to the d drive to save space which may have caused the problem ( I am not very technical ). When I right click on the folder I am not give the option to move the file.
    If I drag the file to a new location it doesn't delete the original which of course still cant be deleted.
      My ComputerSystem Spec


  7. Posts : 33,123
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       20 Feb 2017 #7

    Bunny007 said: View Post
    Thanks for your reply. The lap top was new and came with a 120 GB SSD C drive and a 1 TB hard drive. I did ask a friend to move the my documents folder over to the d drive to save space which may have caused the problem ( I am not very technical ). When I right click on the folder I am not give the option to move the file.
    If I drag the file to a new location it doesn't delete the original which of course still cant be deleted.
    You need to take ownership of the folder and contents first. It is currently "owned" by TrustedInstaller". Follow this tutorial for adding the take ownership option to your right click context menu. Then take ownership of the folder and delete it.

    Take Ownership - Add to Context Menu in Windows 10
      My ComputersSystem Spec

  •    21 Feb 2017 #8

    f14tomcat said: View Post
    You need to take ownership of the folder and contents first. It is currently "owned" by TrustedInstaller". Follow this tutorial for adding the take ownership option to your right click context menu. Then take ownership of the folder and delete it.

    Take Ownership - Add to Context Menu in Windows 10
    Yes, follow this advice. I had a similar problem which was due to a residual driver file left behind in window.old for some reason. I had to change permissions as above to remove it.
      My ComputersSystem Spec


  • Posts : 1,994
    Windows 7 Pro x64 Windows 10 Pro x64
       21 Feb 2017 #9

    Sometimes taking ownership does not work, sometimes enabling the built in Admin account does not work, sometimes Disk Cleanup does not work.

    But booting to a live Linux version always works, I had the same issue once and that`s how I solved it :)

    As stated by Steve, there could be a driver in the Windows.old folder that the system is still using, and that`s why it may not let you delete the folder, makes sense.
      My ComputersSystem Spec

  •    21 Feb 2017 #10

    You should start disc clean up with the right mouse button: run as administrator.
      My ComputerSystem Spec


  •  
    Page 1 of 3 123 LastLast

    Related Threads
    I have spent a lot of time trying to reinstall Windows 10 on my three year old Dell Inspiron desktop, but cannot do so. I'm no techie, but it seems to me that it is a $Windows.~BT folder that is preventing me from doing so. From what I have read,...
    After upgrade to w10 anniv noticed a Windows.old folder on C: I ran cleanmgr/systems files it still remains. Went to the tutorial and tried all 3 options. Did not delete it. Option 3 once executed as admin, said access was denied. " Strange"...
    I'm in the Windows Insider program and have updated Windows 10 several times now. Each time, creating a windows.old folder. Do I need to keep these, and if not, what's the best way of deleting them? This is probably a silly question, but better...
    So I followed these steps: I opened my search box. In the search box, type Admin, I right clicked Disk Cleanup and selected run as Administrator. In the Disk Cleanup dialog, I clicked Clean up...
    Solved How to delete C:\Windows.old(1) folder in Performance & Maintenance
    I had problems with Windows and did a in-place upgrade which took C:\Windows.old and changed it to C:\Windows.old(1) while creating a new C:\Windows.old. Disk Cleanup got rid of C:\Windows.old but how do I get rid of C:\Windows.old(1)?
    Our Sites
    Site Links
    About Us
    Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

    © Designer Media Ltd
    All times are GMT -5. The time now is 09:14.
    Find Us