Windows 10: cpu 100%,tired of trying to fix, can't resolve

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  1.    11 Jan 2017 #11

    Here is a snip of the scan.Attachment 116652
      My ComputerSystem Spec


  2. Posts : 12,739
    Win 7 32, Win 7 64 Pro, Win 8.1 64 Pro, Win 10 64 Education Edition
       11 Jan 2017 #12

    If only 1 in showing up out of 56 & it's a not a major AV, then probably nothing to worry about.

    The program wAPPer for G Mail looks like it has high CPU usage, but there may be other problems related to Google. I've seen similar posts of Chrome with high CPU usage which I notice is high on one of your screenshots.

    Suggest you disable wAPPer as mentioned in the earlier post & see if this solves the high CPU usage. A few various posts I found relating to high Chrome usage may also be helpful. If the problem continues, consider applying these actions to see if they help the problem.

    With some help from a Google forum, I found the problem.

    He said that Chat and/or Hangouts were turned on and they were trying to connect with the Google Talk Server and that was causing the strange CPU pattern.

    He also informed me to use "Log Out" to close GMail instead of just closing the tab on my browser. Logging out resets the Chat and Hangouts features to OFF.
    I found this thread and thought my experience could be useful to somebody. I had the very same problem: when logged on Gmail with 2 tabs, 2 accounts, the Gmail tabs took almost 500 MB of RAM and continuously spiked on CPU usage, every few seconds they went from 1-2% to 50%. I disabled all extensions, disabled hardware acceleration, tried everything suggested but with no result. At last I realized I could try to disable the chat and calendar gadgets I still had open in my Gmail tabs. Puff! Magically everything worked fine! Now my 2 Gmail tabs take around 180MB and the CPU usage is constantly around 0 !!! Try to believe. Chrome v. 50.0.2661.102 m, on Win 7.
    It also wouldn't hurt to run a scan with Malwarebytes & AdwCleaner to make sure nothing is in your system trying to connect & d/l things to your system. Both programs are free.

    Malwarebytes | Free Anti-Malware & Malware Removal

    On the Malwarebytes choose the free one. It will work as well as the paid one.

    AdwCleaner has had some false positives in the past, so if possible, make a system image & backups. For a while they were having some issues, but I haven't seen anything posted recently so they probably sorted the problem.

    AdwCleaner Download
      My ComputerSystem Spec


  3. Posts : 12,739
    Win 7 32, Win 7 64 Pro, Win 8.1 64 Pro, Win 10 64 Education Edition
       11 Jan 2017 #13

    Something troubles me, you did a factory reset & the problem remained. It's probable that the CPU problem is software based or something else, but there is a possibility you have a rootkit. If this is the case, yes, some rootkits can survive a reinstall or factory reset. To cover your bases, d/l & run TDSSKiller to check for that possibility.

    TDSSKiller Download

    Note   Note
    When running TDSSKiller, launch the program, click on the blue text "Change Parameters" & check the box marked "Detect TDLFS File system." Click OK & then run the scan.
      My ComputerSystem Spec

  4.    12 Jan 2017 #14

    process explorer...no longer working/wont open
    Malwarebytes....found no threats
    TDSSKiller...found no threats


    I need to find a box and ship this thing to Lenovo....I hate being without my computer.
    Thank You everyone, especially Borg386, got anymore ideas, let me know before this evening cause I will be setting the
    thing back to fresh factory laptop: mad:
      My ComputerSystem Spec


  5. Posts : 12,739
    Win 7 32, Win 7 64 Pro, Win 8.1 64 Pro, Win 10 64 Education Edition
       13 Jan 2017 #15

    I'm sorry to hear the problem hasn't been sorted yet. I don't normally get online during my afternoon hours, hence the reason for the delay in the response, I apologize for that.

    My next suggestion would have been to do a refresh or a reset.

    Refresh your PC Fixes software problems by reinstalling the OS while preserving the user data, user accounts, and important settings. All other preinstalled customizations are restored to their factory state. In Windows 10, this feature no longer preserves user-acquired Windows apps.

    Reset your PC prepares the PC for recycling or for transfer of ownership by reinstalling the OS, removing all user accounts and contents (e.g. data, Classic Windows applications, and Universal Windows apps), and restoring preinstalled customizations to their factory state.
    Refresh Windows 10

    Reset Windows 10

    There's also the option of doing a repair install.

    Repair Install Windows 10 with an In-place Upgrade

    Hopefully these suggestions may help you in the future if you encounter any problems. There is a great tutorial section on this forum that can help with a lot of problems encountered with Win 10.

    https://www.tenforums.com/tutorials/
      My ComputerSystem Spec

  6.    13 Jan 2017 #16

    Well right now this morning , this little machine of mine is operating great, here is a snip, the problem is I am holding my breath...cause I did this before it was great for a while, eventually things can go bad, if I add any of my programs and such, I am trying to get money together for a much better processing machine, money is low for me....Thank You Borg386Attachment 116951
      My ComputerSystem Spec


  7. Posts : 12,739
    Win 7 32, Win 7 64 Pro, Win 8.1 64 Pro, Win 10 64 Education Edition
       13 Jan 2017 #17

    karlaingram said: View Post
    Well right now this morning , this little machine of mine is operating great, here is a snip, the problem is I am holding my breath...cause I did this before it was great for a while, eventually things can go bad, if I add any of my programs and such, I am trying to get money together for a much better processing machine, money is low for me....Thank You Borg386Attachment 116951
    I'm glad to hear things are going good. Keep an eye on things & make a note of anything you open and note how much CPU usage is needed after opening it. If the performance starts to degrade drastically after opening a certain program then there's a clue & the probable cause. It could be because of your hardware or not enough memory, hopefully that is not the case.

    Has process explorer started to work again, if so, then launch it & keep it running & you can watch your system from there with better accuracy.

    BTW, money is low everywhere
      My ComputerSystem Spec


 
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