A couple months ago I bought a used Gateway DX4860-UB20P tower that had been upgraded from Windows 7. I've been using it mostly to store mp3s. It seems to work okay, but there's a few 'minor' problems that have me puzzled.
Left-clicking the start button does nothing. Right-clicking works fine - I can get to the Control Panel, open a command prompt, shutdown, restart, etc.
Thinking a Refresh should work wonders I hit the Windows +I combo. I got a message box - This App can't open. There's a problem with Settings. Contact your system administrator about repairing or reinstalling it.
If I right-click the Start and select Search and enter Settings I get nothing. Right-clicking an empty space on the taskbar gives me options, one of which is Settings. Clicking on it does nothing.
I created a new user with administrator privileges using the command prompt. The only difference, after switching to that user is that I don't get an error screen anymore when I hit Windows +I. It does nothing.
I ran a system file check and it told me that no integrity violations were found. A full Malwarebytes scan found nothing - it even congratulated me on finding no problems.
I do have a Home 64 disc, but a complete clean reinstall would mean a lot of transferring to a new external drive (one that I have not yet purchased). That reset seems like just the ticket, but I don't know how to get there. And of course, accessing Updates seems to be impossible without first getting into Settings.