Trouble Creating Image of my PC Using External HDD Solved

  1.    30 Nov 2016 #1

    Trouble Creating Image of my PC Using External HDD

    I'm trying to create an image, for backup purposes, of my Toshiba laptop, W10 OS, using the built in backup utility. I'm using a 1 TB external hard drive. When I try to create the image onto the external drive the 'proceed' button in the dialogue box is greyed out and therefore not clickable. The external drive has been fully formatted and IS being recognized. Any ideas? Thanks in advance.
      My ComputerSystem Spec

  2.    30 Nov 2016 #2

    Mr Ed said: View Post
    Any ideas? Thanks in advance.
    Macrium Reflect Free has proven to be much more reliable and has more features than Windows built-in imaging. That's what most of us here use and recommend:
    Macrium Reflect Free
      My ComputerSystem Spec

  3. essenbe's Avatar
    Posts : 11,671
    Windows 10 Pro and Windows 10 Pro Insider
       30 Nov 2016 #3

    I totally agree with @NavyLCDR about Macrium Reflect. It is considerably better, more flexible and more reliable than Windows backup.
      My ComputersSystem Spec

  4.    01 Dec 2016 #4

    Thanks, I've heard of Macrium Reflect. I'll give it a try. Evidently, backup is flawed in W 10.
      My ComputerSystem Spec

  5. Posts : 1,001
    Windows 10
       01 Dec 2016 #5

    Does not work here either, Windows 10 System Image does not work to my NAS box, it used to work with Windows 8.1 OK.

    I have had discussions with the NAS box manufacturer who have checked it out, and a long session with MS demonstrating it not working. Even re-installing Windows 10 and various other checks.
    They finally came back to say it's not supported.

    There are various errors listed in the Event Viewer related to this, I don't have the knowledge to suss any further, other than to register a complaint to MS Support.

    I use Macrium Reflect as an alternative which seems to work (also did with Win 8.1), though I have not had an occasion to use the image as yet.
      My ComputerSystem Spec

  6.    02 Dec 2016 #6

    I use windows 10 system image. It would only work using the NTFS file system.
    I have successfully backed up and restored an image.
    Currently I backup to internal HD and then copy image to external HD formatted with exfat
      My ComputerSystem Spec

  7.    02 Dec 2016 #7


    When the external drive containing the Windows backup is formatted as NTFS it works just fine.
    Haven't tried exFat yet.

      My ComputersSystem Spec

  8.    02 Dec 2016 #8

    It won't backup to or restore from exFat. I tried a few times. You can copy a backed up image to an external drive using exFat. It must be copied back to a NTFS drive to restore it, which is what I do.
      My ComputerSystem Spec

  9.    02 Dec 2016 #9

    OP here. Well, I wound up with Acronis. So far, so good. I'll try macrium if, for some reason, I don't like Acronis.
      My ComputerSystem Spec


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