Missing internal hard drive space Solved

  1.    28 Oct 2016 #1

    Missing internal hard drive space

    I have a 500GB internal hard drive but only 1.45GB free space. The folder inside only occupying 95.5GB. There are no hidden files. Where is my 345.5GB free space? Help needed desperately.
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  2.    28 Oct 2016 #2

    Can you run WinDirStat or Treesize against that drive and post a screen capture here, so we can see the disk layout? If you run WinDirStat with elevated privileges (right click the .exe file, then select "Run as administrator..." from the pop-up menu) it will tell use more about what's going on there.

    PS: here's an example screencap from WinDirStat for my C: drive
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      My ComputersSystem Spec

  3.    28 Oct 2016 #3

    thank you very much for your reply. WindowsImageBackup occupying the space. Can I delete it? How should I delete it?
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      My ComputerSystem Spec

  4.    28 Oct 2016 #4

    Why are your WindowsImageBackup images on your hard-drive? Such images should be only saved and stored onto reliable external media
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  5. Bree's Avatar
    Posts : 9,882
    10 Home x64 (1809) (10 Pro on 2nd pc)
       28 Oct 2016 #5

    RolandJS said: View Post
    Why are your WindowsImageBackup images on your hard-drive? Such images should be only saved and stored onto reliable external media
    From the name 'New volume (F:)' this would appear to be a separate internal drive and not the same physical disk as the Windows system (C: ?) being backed up. Nearly as safe (but probably less convenient in an emergency) as using an external drive.

    Cara said: View Post
    WindowsImageBackup occupying the space. Can I delete it? How should I delete it?
    Yes, you can delete it (just use File Explorer) but then you won't have a System Image to restore if your Windows drive ever failed and had to be replaced.

    It appears you have set up your 'Backup and Restore (Windows 7)' to back up to a second drive (F:). You also appear to have ticked the 'include system image' option. I would suggest you don't include a system image in future. Rather you should invest in an external USB HDD and backup just the system image to that. You can continue backing up just the documents and folders to F: if you wish.

    You may also wish to look for a less temperamental and more reliable way to make system images than the Microsoft one. Macrium Reflect is widely respected on these boards.
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  6.    28 Oct 2016 #6

    Type backup into Cortana/search box, click on Backup and Restore (Windows 7), then click on Manage Space as shown here:
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    That will show you your backups, and give you the option of pruning them. Relocating them to an external drive is never a bad idea, because it makes backups easier to mount and access on another PC (which is what you may want to do if the PC you're backing up goes south).
      My ComputersSystem Spec

  7.    29 Oct 2016 #7

    Going to backup files to my external hard drive. Thank you guys so much. Really appreciate the help.
      My ComputerSystem Spec


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