Windows 10: Laptop unresponsive after inactivity

  1.    26 Oct 2016 #1

    Laptop unresponsive after inactivity


    I recently replaced my HDD (I was getting BSOD errors, etc.) Computer runs great now, except every now and then, when I come back after it's been sitting for 15-20 minutes (sometimes as much as several hours), the screen is black, and I can't wake it up. The only way to revive it is to force shutdown (hold the power button). It's not actually sleeping, since the light around the power button isn't pulsing like it normally would. The fan is off, and I assume the hard drive is as well; I don't hear it spinning or hear it click off when I shut it down. Any ideas?
      My ComputerSystem Spec

  2.    26 Oct 2016 #2

    I suppose it's not hibernating- doesn't match what you're doing with the power button.

    Note the time of the event, and try from an admin command prompt
    powercfg /systemsleepdiagnostics
    The report is written to C:\Windows\System32
    See if it gives any relevant information.

    Does this happen
    a. If you create another user account for test purposes?
    b. after a clean boot?
    c. in Safe Mode?
      My ComputerSystem Spec


  3. Posts : 37
    Windows 7-pro-sp1 and windows 10-pro-1607
       26 Oct 2016 #3

    Stand4truth said: View Post
    The only way to revive it is to force shutdown (hold the power button). It's not actually sleeping, since the light around the power button isn't pulsing like it normally would.
    Identical problems here on Win10 pro 1607, to wit, from Reliability monitor:
    - The previous system shutdown at 1:07:22 PM on ‎10/‎18/‎2016 was unexpected.
    - The previous system shutdown at 12:29:46 PM on ‎10/‎22/‎2016 was unexpected.
    Both during sleep
    In the first instance, there was a mouse on the black screen, but it vanished. Ctl-Alt-Del did nothing. Mouse came back and there was a blue circle for an instant and the hard drive light blinked 2-3 times. Then the sleep/power light got steady and there was no way in other than power off. Arrrggghhh
      My ComputerSystem Spec


 

Related Threads
I recently updated from Window 8.1 to Windows 10. The upgrade went fairly well except for my laptop monitor turning off after 1 or 2 minutes of inactivity. I have changed all power settings to appropriate times. At times, normally after a fresh...
I recently enabled the lock screen slideshow in Windows 10. Every time my display turns off (after 2 minutes of inactivity), it goes back to the lock screen and I have to login again. This issue is fixed by going to Settings-->Accounts-->Sign-in...
My system logs off automatically after 5 minutes or so of inactivity. I don't know where to look for to change this option. I am logging in using my hotmail at start up.
After upgrading my laptop from Windows 8.1 to 10 last week. My laptop sleep unexpectedly after 1-2 mins of inactivity. Yes, it's sleep, not just turning the monitor off. I already set my power management setting to "never" turn off screen or...
I downloaded windows 10 and all had been running smoothly, however, when I turned my laptop on this morning my background was black and about 20 new icons had appeared on the desktop all of which were just white and blank, i normally only have rhe...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 03:49.
Find Us