1. Joined : Jul 2015
    Posts : 86
    Dual-boot Win 7 & 10, both Pro 64-bit
       02 Oct 2016 #1

    ERRORS Connected Devices Platform Service-CDP User Service-CDPusersvc


    As we all know, "No Good Deed Shall Go Unpunished." This forum's power user (and maestro) fdegrove just helped me with one problem, but maybe we've kicked over a rock and there are creepy crawlies underneath. Maybe an onion of issues - a plethora of problems. (OK - I'll stop the mismatched metaphors.)

    But there seem to be a bunch of issue-threads around the web regarding CDPusersvc, which might be Connected Devices Platform Service. Maybe this excellent forum and its power users can give us a global fix.

    First, I got a particular error regarding "CDP Activity Store", and fdegrove walked me through the fix. See Windows 10 Event ID 10010 and 10016 Errors With DistributedCOM and following posts. (But if you have the same issue, you really need to read that thread from the start.) So we fixed that 10016 error.

    Second, I got a new error 10010 server timeout regarding "CDP User Service Notifications Host". See Windows 10 Event ID 10010 and 10016 Errors With DistributedCOM and fdegrove's undoubtedly sage response in the same thread.

    Third, I have another new Event Viewer error message with this CDP thingy.
    This is my third separate error with CDP ! (By the way, I am assuming that "CDP" means "Connected Devices Platform", but please correct me if I'm wrong.)
    Here it is:
    Log Name: System
    Source: Service Control Manager
    Date: 10/2/2016 8:40:37 AM
    Event ID: 7023
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: DESKTOP-3OLB09N
    Description:
    The Connected Devices Platform Service service terminated with the following error:
    Unspecified error
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7023</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2016-10-02T12:40:37.623587700Z" />
    <EventRecordID>1632</EventRecordID>
    <Correlation />
    <Execution ProcessID="752" ThreadID="836" />
    <Channel>System</Channel>
    <Computer>DESKTOP-3OLB09N</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">Connected Devices Platform Service</Data>
    <Data Name="param2">%%2147500037</Data>
    <Binary>4300440050005300760063000000</Binary>
    </EventData>
    </Event>

    I like that - "Unspecified Error" !! Good one, Microsoft.

    Fourth, there are other interesting threads around the web that indicate this is a new "feature" in the Anniversary update for Win 10, but it has its sinister aspects. See these two for example:
    https://social.technet.microsoft.com...10itprogeneralAnother web site (that's nasty in unrelated ways so I won't give the link) says the following, and I noticed he is right about the five random trailing digits in my own Services list:
    Removing Telemetry and other unnecessary services

    First, click start, type "Services" and open it. You will find a huge list of Windows Services, most of which are fine and safe, but others send data to Microsoft.
    Find a service called CDPUserSvc_xxxxx, where xxxxx are 5 randomly generated character (yes, Windows is using literal malware techniques to prevent automated removal of this trash).

    Fifth, I cannot even start this service. I get the 7023 error messages in event viewer. When I go to services, I see that this is not running. When I try to start it, I get this error message:


    So, will some of the experts here let us know what this CDP monster is, how to fix it and what to do with it?

    Also, please comment on my Third and Fifth new errors above.

    Thanks to all.
    Last edited by glnz; 02 Oct 2016 at 15:10.
      My System SpecsSystem Spec


  2. Joined : Oct 2014
    Arnold, MD
    Posts : 17,440
    Triple Boot 10 Pro & 10 Insider Pro & 8.1 Pro
       04 Oct 2016 #2

    @glnz CDP is used for Xbox and such (from what I've seen). Check your services, and if it is set to Automatic, set it to Manual. This seems to eliminate 99% of the errors. Worth a try.

    Click image for larger version. 

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      My System SpecsSystem Spec


  3. Joined : Jul 2015
    Posts : 86
    Dual-boot Win 7 & 10, both Pro 64-bit
       04 Oct 2016 #3

    f14tomcat - thanks. Right now, I cannot start that service - I get the error message in my Fifth error above.
      My System SpecsSystem Spec


  4. Joined : Oct 2014
    Arnold, MD
    Posts : 17,440
    Triple Boot 10 Pro & 10 Insider Pro & 8.1 Pro
       04 Oct 2016 #4

    glnz said: View Post
    f14tomcat - thanks. Right now, I cannot start that service - I get the error message in my Fifth error above.
    @glnz ... I get the same 7023 error, on my regular and Insider build. 7023 is basically a generic MS message that says a service died and they have no idea why. IF that service on your machine is set to start automatically, I suggest you set it to manual. It can be forced to disabled, but I would not recommend it. That will keep it from trying to start on every reboot. Manual let's it try if something else triggers it. If it's still doing this on both my builds, it will continue until MS fixes it, even on your non-Insider build. This is the only temp cure I know of. Can't hurt to try. Set to manual and reboot. See what happens.

    No need to try to start it manually.
      My System SpecsSystem Spec


  5. Joined : Dec 2016
    Posts : 1
    Windows 10 Pro x64
       4 Weeks Ago #5

    Don't want to necro or anything but I actually found out why that service won't start.Go to settings>privacy>general here most of you guys like me turned off "let apps on my other devices open apps and continue experiences on this device".This is what the service "Connected devices platform service" is connected to.If you turn that setting in Settings to on the service will work without an issue.I personally just disabled the service since it was like that in the 1511 build and I don't plan to use this.
      My System SpecsSystem Spec


 


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