1. Joined : Jun 2016
    Posts : 13
    window 10
       04 Sep 2016 #1

    dell laptop loading slow

    hi, guys
    I have a laptop Inspiron M5040 , resonantly downloaded windows 10 , installed solid state drive, running avast anti virus /free malwarebyes and Malwarebytes Anti-Exploi, always check for windows updates,

    when I surf from site to site the web pages seem to take some time to load, they will load after some time, but this is starting to bother me,

    I have a older acer laptop in the same house, also resonantly down loaded windows 10 to it, and installed a solid state drive, also running advast anti virus /free malwarebyes and Malwarebytes Anti-Exploi, also check for windows updates, this acer loads web sites very fast,

    what do you guys think, I should check first , to speed up the dell laptop,

    thanks guys for your time,
    Last edited by bluesfloyd; 06 Sep 2016 at 00:51.
      My System SpecsSystem Spec

  2. Joined : Jan 2015
    UK, Midlands
    Posts : 6,561
    Win 10 Pro (1607)
       04 Sep 2016 #2

    Hi, first note your laptop is not tested and approved for Win 10 by Dell:

    See e.g.

    (More if you search for
    Inspiron M5040 "Windows 10"

    You may find you have to use older drivers than provided by MS, but that will be trial and error.
    If you do so, you will need to prevent them from being replaced by MS (see the Tutorial section for how).

    There are extensive threads on slow boot issues here- just search the forum for
    slow boot
    - a topic much discussed last year.

    Note that even if a laptop appears to run a later OS in normal mode it may have heat management issues e.g. in Safe Mode or when booting from a boot disk due to incompatible low level drivers. (I did with my HP G60).

    Or you may be lucky.

    Check your SSD is configured to use AHCI not IDE
    Solved Attn. SSD owners - Enabling AHCI mode AFTER Windows 10 installation. - Windows 10 Forums

    And at a simpler level, please post a screenshot of your task manager, organised by processes using most CPU/Disk/Ram when your PC is idle and when your browser is running with a couple of tabs open - whatever shows anything of interest.
      My System SpecsSystem Spec

  3. Joined : Jun 2016
    Posts : 13
    window 10
       05 Sep 2016 #3

    hi, dalchina
    big thanks for your time, at the moment i have Checked the bios, and it is set to ( AHCI )
    in device manage/ IDE ATA/ATAPI controllers/ i changed the driver to / standard SATA AHCI controller / see below

    please find below screenshot of task manager, organised by processes using most CPU/Disk/Ram/ i had three tabs open in fire fox, hope i did this right for you?
    Attached Thumbnails Attached Thumbnails task.jpg   fre.png  
    Last edited by bluesfloyd; 05 Sep 2016 at 05:43.
      My System SpecsSystem Spec

  4. Joined : Jan 2015
    UK, Midlands
    Posts : 6,561
    Win 10 Pro (1607)
       05 Sep 2016 #4

    Hi, can you click on the CPU tab to organise the list highest to lowest? 14% use, but the relevant processes aren't shown. Thanks.
      My System SpecsSystem Spec

  5. Joined : Jun 2016
    Posts : 13
    window 10
       05 Sep 2016 #5

    hope this helps you mate,

    Click image for larger version. 

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      My System SpecsSystem Spec

  6. Joined : Jan 2015
    UK, Midlands
    Posts : 6,561
    Win 10 Pro (1607)
       05 Sep 2016 #6

    Hi, yes.. two things.

    First, Avast Service - should not be doing that if it's meant to be idle. Do you have Prey installed by any chance? That has caused me and a couple of others a problem after the AU.

    Second, System and Compressed memory should be quiescent. There are several threads on this forum- just search for 'system and compressed memory'. There is no one solution, and you may have to get LatencyMon (free) to find out more.

    I'd try to resolve the Avast issue first- I found it was running at 13% continuously with Prey installed after the AU. Note the disk activity related to that.

    Check Avast isn't doing some sort of scan (when the service does do that), or turn it off temporarily and see what happens.
      My System SpecsSystem Spec


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