Disc Clean-up doesn't delete System error memory dump files

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  1. Posts : 69
    Windows 10 Pro x64
    Thread Starter
       #11

    It has taken away another big chunk of free space. My SSD is down to 7 GBs, I really need someone's help with this problem...
      My Computer

  2. flybynite's Avatar
    Posts : 4,654
    Windows 10 ProWorkstation -- Whichever is highest build number.
       #12

    zablablukas said:
    It has taken away another big chunk of free space. My SSD is down to 7 GBs, I really need someone's help with this problem...
    I always open command prompt as administrator and type in
    Code:
    cleanmgr /sageset:1
    then I check all boxes, and click ok. Then I type
    Code:
    cleanmgr /sagerun:1
    and click ok. It always works.
      My Computer


  3. Posts : 69
    Windows 10 Pro x64
    Thread Starter
       #13

    flybynite said:
    I always open command prompt as administrator and type in
    Code:
    cleanmgr /sageset:1
    then I check all boxes, and click ok. Then I type
    Code:
    cleanmgr /sagerun:1
    and click ok. It always works.
    Cleaned up an extra 7 gigs. Thanks for that! But the main problem is still there sadly.

    Disc Clean-up doesn't delete System error memory dump files-screenshot_1.png
      My Computer

  4. dalchina's Avatar
    Posts : 30,010
    Win 10 Pro (1903)
       #14

    Hi, given that you know - or can determine the location (post above) of these files, then if all else fails, boot to a command prompt, and delete them from outside Windows.
      My Computers


  5. Posts : 69
    Windows 10 Pro x64
    Thread Starter
       #15

    Hello! I am back. So I have figured something out. I used WinDirStat. And I uncovered that in System32 and SysWOW64 sublocations there are 2 folders (one in each of them) name JxBrowser. They each take up 50 gigs which means that my Windows folder takes up around 120 gigs!!!!! I want to know if anyone has experienced this and if it is safe to delete these files?

    Disc Clean-up doesn't delete System error memory dump files-screenshot_1.png
      My Computer

  6. TairikuOkami's Avatar
    Posts : 4,676
    Windows Home Dev 21xxx x64
       #16

    Sure you can delete them, they have no bussiness being there.
    If it is not memory dump by Windows, then it is done by JxBrowser.

    Debugging on Windows : JxBrowser
      My Computer


  7. Posts : 69
    Windows 10 Pro x64
    Thread Starter
       #17

    Ok so do I delete them from both System32 AND SysWOW64?
      My Computer

  8. TairikuOkami's Avatar
    Posts : 4,676
    Windows Home Dev 21xxx x64
       #18

    Yes.
      My Computer


  9. Posts : 69
    Windows 10 Pro x64
    Thread Starter
       #19

    Thank you SO much for this! Just got back around 50 GBs of free space!!! It looks like that I can finally get this problem of my mind. You have been a lot of help! I have one last question. Why were these dump files being generated by the jxbrowser? And is there a way to prevent that in the future?
      My Computer

  10. TairikuOkami's Avatar
    Posts : 4,676
    Windows Home Dev 21xxx x64
       #20

    Maybe some software just used its API, like Steam uses Chromium and there were problems, so it generated that dmp.
      My Computer


 
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