Page 1 of 4 123 ... LastLast
  1.    29 Jul 2016 #1
    Join Date : Jul 2016
    Posts : 13
    win 10 pro 64 bit

    Can't create a recovery drive.


    I've tried sfc / scannow, reinstalling windows, working with windows help desk, and computer manufacturer. Nothing works. I've tried different USB keys always larger than 16 gb. I've searched a lot of Internet sites. Any suggestions?
      My ComputerSystem Spec
  2.    29 Jul 2016 #2
    Join Date : Oct 2015
    Posts : 1,966
    Windows 10 Pro X64

    Hi,

    Can you give us some info like what the exact error message is, error reports from Event Viewer etc ?

    Cheers,
      My ComputersSystem Spec
  3.    29 Jul 2016 #3
    Join Date : Jul 2016
    Posts : 13
    win 10 pro 64 bit
    Thread Starter

    Quote Originally Posted by fdegrove View Post
    Hi,

    Can you give us some info like what the exact error message is, error reports from Event Viewer etc ?

    Cheers,
    "We can't create the recovery drive. A problem occurred while creating the recovery drive." I'm not sure how to retrieve data from the Event Viewer.
      My ComputerSystem Spec
  4.    29 Jul 2016 #4
    Join Date : Jan 2014
    Posts : 1,385
    Windows 10 Pro (32-bit) Insider 16291

    I've always found Recovery Drive a bit flaky in Windows 10. It works in a different way to Windows 8 or earlier, and the option to include System files tries to give you an installer to recreate Windows from just the drive.

    I had a theory that if the machine still had an older Recovery Partition (eg. from Windows 7) it affected the process, but that's just an idea rather than anything definite.
      My ComputerSystem Spec
  5.    29 Jul 2016 #5
    Join Date : Jul 2016
    Posts : 13
    win 10 pro 64 bit
    Thread Starter

    Quote Originally Posted by DavidY View Post
    I've always found Recovery Drive a bit flaky in Windows 10. It works in a different way to Windows 8 or earlier, and the option to include System files tries to give you an installer to recreate Windows from just the drive.

    I had a theory that if the machine still had an older Recovery Partition (eg. from Windows 7) it affected the process, but that's just an idea rather than anything definite.
    My PC came with win 10 home (OEM). I upgraded to Pro (digital intitlement), so not sure if the original home has a partition that is blocking this?
      My ComputerSystem Spec
  6.    29 Jul 2016 #6
    Join Date : Jan 2014
    Posts : 1,385
    Windows 10 Pro (32-bit) Insider 16291

    Quote Originally Posted by cyclonic View Post
    My PC came with win 10 home (OEM). I upgraded to Pro (digital intitlement), so not sure if the original home has a partition that is blocking this?
    You could use Disk Management to show you what partitions you have, but I don't really advise deleting the Recovery partition. Plus Windows 10 Home and Pro are pretty similar in any case, so it is less likely to cause a problem I think.

    Another idea is to wait for the Anniversary Update which is coming soon and hope that they've made the Recovery Disk creation more reliable in that version!
      My ComputerSystem Spec
  7.    29 Jul 2016 #7
    Join Date : Jul 2016
    Posts : 13
    win 10 pro 64 bit
    Thread Starter

    Quote Originally Posted by DavidY View Post
    You could use Disk Management to show you what partitions you have, but I don't really advise deleting the Recovery partition. Plus Windows 10 Home and Pro are pretty similar in any case, so it is less likely to cause a problem I think.

    Another idea is to wait for the Anniversary Update which is coming soon and hope that they've made the Recovery Disk creation more reliable in that version!
    When I use disk management it shows my drive has 2 separate recovery partitions. Is this to be expected?
      My ComputerSystem Spec
  8.    29 Jul 2016 #8
    Join Date : Jan 2014
    Posts : 1,385
    Windows 10 Pro (32-bit) Insider 16291

    Quote Originally Posted by cyclonic View Post
    When I use disk management it shows my drive has 2 separate recovery partitions. Is this to be expected?
    It might be. Are they both around 300-500MB, or is one or both bigger than that?
      My ComputerSystem Spec
  9.    29 Jul 2016 #9
    Join Date : Jul 2016
    Posts : 13
    win 10 pro 64 bit
    Thread Starter

    Quote Originally Posted by DavidY View Post
    It might be. Are they both around 300-500MB, or is one or both bigger than that?
    One is 449mb, the other is 500mb.
      My ComputerSystem Spec
  10.    29 Jul 2016 #10
    Join Date : Jan 2014
    Posts : 1,385
    Windows 10 Pro (32-bit) Insider 16291

    Quote Originally Posted by cyclonic View Post
    One is 449mb, the other is 500mb.
    That probably isn't the cause then. When I had problems it was with a Windows7 Recovery partition which is a few GB. In that case I don't know the answer. I'd still advise waiting to see what the Anniversary Update brings.
    Also, you could make a USB flash drive installer containing Windows 10. It will be less specific than a Recovery Drive but it's very similar in what it can do to rescue you from problem situations, and has some advantages.
      My ComputerSystem Spec

 
Page 1 of 4 123 ... LastLast


Similar Threads
Thread Forum
Can't create recovery drive
I'm running Win 10 Version 1211 (build 10586.11) - i.e. the latest build with the latest update. I want to create a new recovery drive but when I get to the window that says "Connect a USB Flash Drive" and the process comes to a dead stop. ...
Performance & Maintenance
Solved I cannot create the recovery drive.
Having recently upgraded to Windows 10 from Windows 7 I have tried to create a recovery drive to go on a USB flash drive. All I get, however, is the message " We can't create the recovery drive. A problem occurred while creating the recovery...
General Support
Can't create Recovery Drive
Win 10 is running fine, but I wanted to create a Recovery Drive just in case. In the search bar I typed "RecoveryDrive.exe" and pressed enter. UAC popped up and I replied. The first recovery screen popped up. I accepted defaults on screen and...
Performance & Maintenance
Ms you are going BONKERS -- Can't create recovery drive !!!!!!!
Hi there what sort of B/S is this -- surely a product this near to RTM (build 10240) should have an option to create a RECOVERY drive. I'd just LOVE to lock some of those I.T managers into a room with no Restrooms (WC's / bogs etc) with some...
Installation and Upgrade
What does Create a Recovery Drive do?
Hi I'm not sure from the description what the create a recovery drive option does. Does this make a bootable repair disk, or USB drive, and does it include the files to restore Windows on it or just a disk that lets you access Windows...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 04:21.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums