W10 won't boot

  1. Posts : 308
    Windows 10

    W10 won't boot

    I'm dead in the water without a paddle !
    Upgraded my Toshiba laptop from Windows 7 to W10. Worked fine for 4 days. I downloaded and installed windows 10 firewall control app. It said it needed to close all apps including Windows Explorer. So I let it. It did its thing but seemed to hang. So I finally pressed the power key and it took me to the screen asking for my boot password. I entered it and then got a blue screen of death saying :

    Your PC needs to be repaired.
    The Boot Configuration Data for your PC is missing or contains errors.
    File \Boot\BCD
    Error code 0xc000014c
    You'll need to use recovery tools. Etc.

    I don't have recovery tools!
    I did create a system restore but can't get to it.
    The laptop's hd contains a recovery partition but I don't know how to get to it since it won't boot and I don't know if it's a recovery for W7 or W10.
    I also have an image backup on a hard drive which I made with EaseUS Todo Backup but again no way to access it.

    Is this salvageable? Please help.
      My Computer

  2. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848

    You can get the Windows 10 ISO then create a flash drive or DVD to use to repair the computer,

    Windows 10 ISO Download
      My Computers


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