New
#1
Command fails on 3Tb physical disk
I keep getting this error: Command [0x0000040002003000000000002400026000000000000000000000000000000000000000000000000024000260] on physical disk 1 failed. Sense key=0x%4, ASC=0x%5, ASCQ=0x%6 when doing Macrim backups to a 3Tb disk.
This is the second 3Tb disk the error happens on. I ran WD diagnostics and chkdsk on the first disk and WD couldn't figure it out so I RMA'd it. Now this is the second disk and it's happening again. On both disks, the first backup always ran to completion with no errors. Anything else crashed with the 'command' error (also happened when I would copy a folder to the disk after the first backup).
I could see maybe a problem with a disk, but two in a row? And always after a first backup? Even after a first copy?
Let me say that Macrim (and Windows 10) backup works fine on a 2Tb disk.
Anyone have any ideas?
Thanks.
Last edited by rzn6jw; 22 Jul 2016 at 19:47.