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  1. Joined : Jul 2016
    Posts : 7
    Windows 10 64bt v.1511 build 10586.420
       07 Jul 2016 #1

    PC works fine but wouldn't do a system restore


    Hi my PC works fine but wouldn't do a system restore.tried DISM tools but fails at initiatilisation. Ran chkdsk overnight no problems, sfc no problems. Last resort used media creation tool as per here. It went right though fine but then said something happened and didn't install. PC boots up fine,runs all programs fine. At a complete loss now.
    any help much appreciated.
    Last edited by Brink; 07 Jul 2016 at 08:17. Reason: Moved to new thread
      My System SpecsSystem Spec


  2. Joined : Oct 2013
    Posts : 17,454
    64-bit Windows 10 Pro build 15014
       07 Jul 2016 #2

    Hello Barin, and welcome to Ten Forums.

    You might see if doing the repair install with an ISO or USB may work better.
      My System SpecsSystem Spec


  3. Joined : Jul 2016
    Posts : 7
    Windows 10 64bt v.1511 build 10586.420
       07 Jul 2016 #3

    Brink said: View Post
    Hello Barin, and welcome to Ten Forums.

    You might see if doing the repair install with an ISO or USB may work better.
    Thank you. I just checked DISM log again and got

    Code:
    Failed to bind the online servicing stack - CDISMOSServiceManager::get_ServicingStackDirectory(hr:0x800700c1)
    2016-07-07 12:30:57,
    [8780] [0x8007007b] FIOReadFileIntoBuffer:(1250): The filename, directory name, or volume label syntax is incorrect.
    [8780] [0xc142011c] UnmarshallImageHandleFromDirectory:(793)
    [8780] [0xc142011c] WIMGetMountedImageHandle:(3046)
    [8780] [0x8007007b] FIOReadFileIntoBuffer:(1250): The filename, directory name, or volume label syntax is incorrect.
    [8780] [0xc142011c] UnmarshallImageHandleFromDirectory:(793)
    [8780] [0xc142011c] WIMGetMountedImageHandle:(3046) Error                 DISM   DISM OS Provider: PID=9996 TID=10008 Failed trying to determine the OS Version
    Hard Drive Failing?
      My System SpecsSystem Spec


  4. Joined : Oct 2013
    Posts : 17,454
    64-bit Windows 10 Pro build 15014
       07 Jul 2016 #4

    That doesn't indicate any issues with the hard drive itself.

    I'd give the ISO or USB a try to see if it may be able to successfully finish a repair install if you like. Be sure to use the same edition, language, and 64-bit that you currently have installed.
      My System SpecsSystem Spec


  5. Joined : Jul 2016
    Posts : 7
    Windows 10 64bt v.1511 build 10586.420
       07 Jul 2016 #5

    Brink said: View Post
    That doesn't indicate any issues with the hard drive itself.

    I'd give the ISO or USB a try to see if it may be able to successfully finish a repair install if you like. Be sure to use the same edition, language, and 64-bit that you currently have installed.
    Ty
    trying iso now
      My System SpecsSystem Spec


  6. Joined : Jul 2016
    Posts : 7
    Windows 10 64bt v.1511 build 10586.420
       07 Jul 2016 #6

    Barin said: View Post
    Ty
    trying iso now
    something happened. installation failed.
      My System SpecsSystem Spec


  7. Joined : Oct 2013
    Posts : 17,454
    64-bit Windows 10 Pro build 15014
       07 Jul 2016 #7

    Does it give you any more details than that?

    If you have a 3rd party AV program installed, then temporarily disable or uninstall it until the repair install is done.

    Otherwise, you may need to refresh Windows instead.

    Refresh Windows 10
      My System SpecsSystem Spec


  8. Joined : Apr 2016
    Manchester, U.K.
    Posts : 286
    Windows 10 Pro 64bit
       07 Jul 2016 #8

    Norton's self protection setting affects system restore. If you have another AV software they also may have a self protection module.
      My System SpecsSystem Spec


  9. Joined : Jul 2016
    Posts : 7
    Windows 10 64bt v.1511 build 10586.420
       07 Jul 2016 #9

    Start menu tile and store missing now
    Tried to reload apps through powershell but permission denied
    All corupt now
      My System SpecsSystem Spec


  10. Joined : Oct 2013
    Posts : 17,454
    64-bit Windows 10 Pro build 15014
       07 Jul 2016 #10

    May be best to bite the bullet and do a clean install instead.

    Windows 10 - Clean Install
      My System SpecsSystem Spec


 
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