1. Joined : Jun 2016
    Posts : 5
    Windows 10
       10 Jun 2016 #1

    Audio driver preventing computer from sleeping

    Hi there, I have an audio driver that is preventing my pc from going to sleep.

    When I run powercfg /requests it gives the following:


    [DRIVER] VIA HD Audio (HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_1043836C&REV_1000\4&4ac9a6c&0&0001)
    An audio stream is currently in use

    I have tried powercfg /requestsoverride driver "VIA HD Audio" system, but it still shows when powercfg /requests is run.

    What else can I do to make sure this driver is disabled from preventing the computer from sleeping?

    Thank you
      My System SpecsSystem Spec

  2. Joined : Nov 2015
    Posts : 1,886
    64bit Win 10 Pro ver 1607 Build 14393.693
       11 Jun 2016 #2

    Something must be keeping the audio alive. Do you have Hey Cortana on and in listening mode?
      My System SpecsSystem Spec

  3. Joined : Jun 2016
    Posts : 5
    Windows 10
       11 Jun 2016 #3

    How do I find out what is using the audio driver to keep the pc awake?
    How do I find the settings for cortana to check?
    Should not be listening as there is no mic connected to the system.

    When the system starts the audio driver does not show when powercfg /requests is done, it seems to appear some time later and or after the pc has slept.
      My System SpecsSystem Spec

  4. Joined : Nov 2015
    Posts : 1,886
    64bit Win 10 Pro ver 1607 Build 14393.693
       11 Jun 2016 #4

    The Cortana settings are here:

    Click image for larger version. 

Name:	2016-06-11 (4).png 
Views:	5 
Size:	22.9 KB 
ID:	84574
      My System SpecsSystem Spec

  5. Joined : Jun 2016
    Posts : 5
    Windows 10
       11 Jun 2016 #5

    Ok mine looks like this:

    Click image for larger version. 

Name:	cortana.jpg 
Views:	1 
Size:	75.8 KB 
ID:	84576
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Can't get past sign in page when computer is sleeping
Following the last updates I can no longer get my computer to wake up without shutting it off and restarting it. Why? Thank you so much you folks are so helpful to a Nana that knows so little about computers.
General Support
Intel USB 3.0 extensible host controller preventing PC from sleeping
Hi everyone! Since I've upgraded to windows 10 I've been experiencing some sporadic problems where my PC will not go into sleep mode. I ran powercfg lastwake in command prompt and it came up with Intel (R) USB 3.0 extensible Host Controller. I then...
Performance & Maintenance
How do i fix black screen when my computer is sleeping?
So my computer goes to sleep every 10 minutes and I have to restart it , which takes a long time because my laptop is a low end com. Anyone know how to fix the black screen when I come back ? I tried to move my mouse no cursor no nothing just the...
Performance & Maintenance
Receive error no audio driver installed, yet conextant driver shows
Receive error of no audio driver is installed, yet conextant driver is working properly. Have installed RealTec driver, but does not show in Device Manager. Using Windows 10 Preview build.
Drivers and Hardware
Solved Need audio driver for VIA VT1708S onboard audio.
My ASUS M4N68T-M V2 has a VIA VT1708S onboard audio. The driver I have that worked in Windows 8.1 v10_1200a won't work in 10. Windows doesn't even see the onboard video so it doesn't even look for a driver. It doesn't show up in device manager. In...
Drivers and Hardware
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:24.
Find Us
Twitter Facebook Google+

Windows 10 Forums