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  1. Joined : Jun 2016
    Posts : 6
    Windows 10
       08 Jun 2016 #1

    System Restore points


    I am helping my church with some of their computer problems. A couple of weeks ago, Windows 10 was automatically updated on their machines running Windows 7. This has caused a problem with one of their main applications that is used to track church business. While trying to get the application corrected, I had something go afoul in that the application now hangs up every time it is started. I have to end the task to get out of it. I have tried re-installing the application but the problem is still there. After I left for the day I realized I could have tried to use a restore point. I see that you have to enable Restore Points now (this is my first experience with Windows 10), which I'm sure has not been enabled on these machines. My question is: Even if the Restore Points have not been enabled, was there a restore point created when the update to Windows 10 from Window 7 occurred?
      My System SpecsSystem Spec


  2. Joined : Nov 2015
    Posts : 1,876
    64bit Win 10 Pro ver 1607 Build 14393.693
       08 Jun 2016 #2

    If you do not have restore points enabled then it probably will not be possible. Do check though as you may find that they were activated.
      My System SpecsSystem Spec


  3. Joined : Jul 2015
    PA, USA
    Posts : 462
    Windows 10 Pro (Mix of Builds) / Linux Mint
       08 Jun 2016 #3

    As Philc stated, check anyway, but ...

    What app, and I'd check with it's developer as to the hangup, most apps if running ok on 7 will run ok on 10 as well. It may be that you need to reinstall something it has a dependancy on ...
      My System SpecsSystem Spec


  4. Joined : Jun 2016
    Posts : 6
    Windows 10
       08 Jun 2016 #4

    RWOne said: View Post
    As Philc stated, check anyway, but ...

    What app, and I'd check with it's developer as to the hangup, most apps if running ok on 7 will run ok on 10 as well. It may be that you need to reinstall something it has a dependancy on ...
    It is an app for church use called Membership Plus. The company no longer provides support for this product. When the Windows 10 update occurred, the application would load and run, but would not recognize the dataset for our church, even though the dateset was located in the original, correct location. While trying to determine why the dataset was not being recognized, something changed that caused the app to hang while trying to start. Uninstalling and re-installing the app did not fixed the hanging up problem. I thought if I could go back to a previous restore point it would at least solve the hanging problem. Thus the question about restore points. I have not had a chance to get back to the church to see if there is a previous restore point or if they were disabled and there are no restore points.
      My System SpecsSystem Spec


  5. Joined : Nov 2015
    Posts : 1,876
    64bit Win 10 Pro ver 1607 Build 14393.693
       08 Jun 2016 #5

    You could try running the program as an administrator, right click the shortcut to it and select Run as Administrator. It can sometimes make a difference.
      My System SpecsSystem Spec


  6. Joined : Jun 2016
    Posts : 6
    Windows 10
       08 Jun 2016 #6

    philc43 said: View Post
    You could try running the program as an administrator, right click the shortcut to it and select Run as Administrator. It can sometimes make a difference.
    I'm going back to the church this afternoon. I will give that a try. I think the user I was logged on as had administrative rights, but I will try it anyway. Thanks for your suggestions.
      My System SpecsSystem Spec


  7. Joined : Nov 2015
    Posts : 14
    Win 10 Home
       08 Jun 2016 #7

    Isn't a "windows. old" file created automatically at upgrade? OP states "a couple of weeks ago" so he should be able to roll back, no?
      My System SpecsSystem Spec


  8. Joined : Jul 2015
    PA, USA
    Posts : 462
    Windows 10 Pro (Mix of Builds) / Linux Mint
       08 Jun 2016 #8

    Spike999 said: View Post
    Isn't a "windows. old" file created automatically at upgrade? OP states "a couple of weeks ago" so he should be able to roll back, no?
    Yes, could be an option as well ...
      My System SpecsSystem Spec


  9. Joined : Jun 2016
    Posts : 6
    Windows 10
       08 Jun 2016 #9

    philc43 said: View Post
    You could try running the program as an administrator, right click the shortcut to it and select Run as Administrator. It can sometimes make a difference.
    I tried running as administrator as you suggested and that worked. Thanks. Now, how do I change it so a non-admin user can run the program. I looked at the properties of the .exe file and they appear correct. What am I missing? I thought the user I was logged into (only user on machine) had administrative rights.
      My System SpecsSystem Spec


  10. Joined : Nov 2015
    Posts : 4,766
    windows 10 Home threshold2
       08 Jun 2016 #10

    KenMitchell said: View Post
    Now, how do I change it so a non-admin user can run the program.
    See if this will work:

    Right click at the shortcut > Properties > click Compatibility tab at the top >at the bottom, click Change settings for all users > under Settings, check the box "Run this program as administrator" > OK when done.
      My System SpecsSystem Spec


 
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