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  1.    28 Apr 2016 #1
    Join Date : Apr 2016
    Posts : 13
    windows 10

    Slow Memory leak memory is increasing slowly after 1 week is 90%


    we have windows 10 of a new hp pc prodesk 400 g3 mt business pc. we cannot identify the problem.. we used the hp drivers software and fully updated windows 10 and the latest drivers. Please recommend troubleshooting steps what is causing the problem.

    Code:
    C:\Windows\System32\drivers>findstr /l /m Thre *.sys
    1394ohci.sys
    acpi.sys
    afd.sys
    AGP440.sys
    ahcache.sys
    akshasp.sys
    akshhl.sys
    aksusb.sys
    amdk8.sys
    amdppm.sys
    amdxata.sys
    appid.sys
    arcsas.sys
    asyncmac.sys
    ataport.sys
    BasicDisplay.sys
    BasicRender.sys
    battc.sys
    bowser.sys
    bridge.sys
    BtaMPM.sys
    bxvbda.sys
    cdfs.sys
    cdrom.sys
    CEA.sys
    Classpnp.sys
    clfs.sys
    cng.sys
    cnghwassist.sys
    condrv.sys
    csc.sys
    dam.sys
    dfsc.sys
    dmvsc.sys
    dxgkrnl.sys
    dxgmms1.sys
    dxgmms2.sys
    EhStorClass.sys
    EhStorTcgDrv.sys
    evbda.sys
    exfat.sys
    fastfat.sys
    fdc.sys
    fileinfo.sys
    flpydisk.sys
    fltMgr.sys
    fsdepends.sys
    fvevol.sys
    FWPKCLNT.SYS
    GAGP30KX.sys
    hdaudbus.sys
    hidbatt.sys
    hidclass.sys
    http.sys
    hvsocket.sys
    i8042prt.sys
    iaLPSSi_I2C.sys
    iaStorA.sys
    iaStorAV.sys
    iaStorB.sys
    iaStorS.sys
    iaStorV.sys
    ibbus.sys
    igdkmd64.sys
    IntcDAud.sys
    intelppm.sys
    ipfltdrv.sys
    IPMIDrv.sys
    irda.sys
    irenum.sys
    kbdhid.sys
    kdnic.sys
    ks.sys
    ksecdd.sys
    lltdio.sys
    luafv.sys
    mlx4_bus.sys
    mmcss.sys
    modem.sys
    mountmgr.sys
    mpsdrv.sys
    mrxdav.sys
    mrxsmb.sys
    mrxsmb10.sys
    mrxsmb20.sys
    msfs.sys
    msgpioclx.sys
    msiscsi.sys
    mslldp.sys
    msrpc.sys
    mup.sys
    ndis.sys
    NdisImPlatform.sys
    ndisuio.sys
    Ndu.sys
    netbt.sys
    netio.sys
    npfs.sys
    nsiproxy.sys
    ntfs.sys
    nvhda64v.sys
    nvlddmkm.sys
    nvraid.sys
    nvstor.sys
    nvvad64v.sys
    NV_AGP.SYS
    parport.sys
    pci.sys
    pcw.sys
    pdc.sys
    portcls.sys
    processr.sys
    PROCEXP152.SYS
    PROCMON23.SYS
    qwavedrv.sys
    rasacd.sys
    raspptp.sys
    rccfg.sys
    rcraid.sys
    rdbss.sys
    rdpdr.sys
    rdyboost.sys
    refsv1.sys
    rmcast.sys
    rspndr.sys
    RTKVHD64.sys
    sdbus.sys
    sdport.sys
    sdstor.sys
    ser2pl64.sys
    serenum.sys
    serial.sys
    sermouse.sys
    Smb_driver_AMDASF_Aux.sys
    Smb_driver_Intel.sys
    Smb_driver_Intel_Aux.sys
    spaceport.sys
    srv.sys
    srv2.sys
    srvnet.sys
    storahci.sys
    storport.sys
    storqosflt.sys
    stream.sys
    Synth3dVsc.sys
    SynTP.sys
    tcpip.sys
    tdx.sys
    TeeDriverW8x64.sys
    terminpt.sys
    tpm.sys
    tunnel.sys
    UAGP35.sys
    UcmUcsi.sys
    Ucx01000.sys
    udfs.sys
    ufxsynopsys.sys
    ULIAGPKX.SYS
    urssynopsys.sys
    USBCAMD2.sys
    usbccgp.sys
    usbhub.sys
    USBHUB3.SYS
    usbport.sys
    USBSTOR.SYS
    USBXHCI.SYS
    VerifierExt.sys
    vhdmp.sys
    videoprt.sys
    vmbkmcl.sys
    vmbus.sys
    volmgrx.sys
    volsnap.sys
    wacompen.sys
    wanarp.sys
    watchdog.sys
    Wdf01000.sys
    WdFilter.sys
    WdfLdr.sys
    WdNisDrv.sys
    werkernel.sys
    wfplwfs.sys
    WindowsTrustedRT.sys
    winhv.sys
    wof.sys
    ws2ifsl.sys
    WUDFPf.sys
    WUDFRd.sys
    xboxgip.sys
    
    
    C:\Windows\System32\drivers>
    
    
    also 
    
    
    
    
    C:\Windows\System32\drivers>findstr /l /m Proc *.sys
    1394ohci.sys
    acpi.sys
    acpiex.sys
    acpipagr.sys
    adp80xx.sys
    afd.sys
    agilevpn.sys
    ahcache.sys
    aksdf.sys
    amdk8.sys
    amdppm.sys
    appid.sys
    arcsas.sys
    asyncmac.sys
    ataport.sys
    BasicRender.sys
    bowser.sys
    bridge.sys
    bxvbda.sys
    capimg.sys
    cdfs.sys
    cdrom.sys
    CEA.sys
    Classpnp.sys
    clfs.sys
    ClipSp.sys
    cng.sys
    cnghwassist.sys
    condrv.sys
    crashdmp.sys
    csc.sys
    dam.sys
    devauthe.sys
    dfsc.sys
    drmk.sys
    Dumpata.sys
    dumpsd.sys
    dxgkrnl.sys
    dxgmms1.sys
    dxgmms2.sys
    EhStorClass.sys
    evbda.sys
    exfat.sys
    fastfat.sys
    fdc.sys
    fileinfo.sys
    filetrace.sys
    fltMgr.sys
    fsdepends.sys
    fvevol.sys
    FWPKCLNT.SYS
    GAGP30KX.sys
    hardlock.sys
    hdaudbus.sys
    hidclass.sys
    hidinterrupt.sys
    http.sys
    hvsocket.sys
    hyperkbd.sys
    i8042prt.sys
    iai2c.sys
    iaLPSS2i_I2C.sys
    iaLPSSi_I2C.sys
    iaStorA.sys
    iaStorAV.sys
    iaStorB.sys
    iaStorS.sys
    iaStorV.sys
    ibbus.sys
    igdkmd64.sys
    IntcDAud.sys
    intelpep.sys
    intelppm.sys
    IOMap64.sys
    ioqos.sys
    IPMIDrv.sys
    ipnat.sys
    ks.sys
    ksecdd.sys
    ksecpkg.sys
    ksthunk.sys
    luafv.sys
    MaXTeDrv.sys
    mlx4_bus.sys
    mmcss.sys
    modem.sys
    mpsdrv.sys
    mrxdav.sys
    mrxsmb.sys
    mrxsmb10.sys
    mrxsmb20.sys
    msfs.sys
    msgpioclx.sys
    msiscsi.sys
    msrpc.sys
    ndis.sys
    NdisImPlatform.sys
    ndisuio.sys
    ndiswan.sys
    Ndu.sys
    netbios.sys
    netbt.sys
    netio.sys
    npfs.sys
    nsiproxy.sys
    ntfs.sys
    nvhda64v.sys
    nvlddmkm.sys
    nvraid.sys
    NV_AGP.SYS
    pacer.sys
    parport.sys
    partmgr.sys
    pci.sys
    pciidex.sys
    pcmcia.sys
    pcw.sys
    pdc.sys
    PEAuth.sys
    portcls.sys
    processr.sys
    PROCEXP152.SYS
    PROCMON23.SYS
    qwavedrv.sys
    rasacd.sys
    rassstp.sys
    rccfg.sys
    rdbss.sys
    rdpdr.sys
    rdyboost.sys
    refsv1.sys
    rmcast.sys
    rt640x64.sys
    RTKVHD64.sys
    sbp2port.sys
    scsiport.sys
    sdbus.sys
    sdport.sys
    sdstor.sys
    ser2pl64.sys
    serial.sys
    sisraid4.sys
    spaceport.sys
    srv.sys
    srv2.sys
    srvnet.sys
    storport.sys
    storqosflt.sys
    storufs.sys
    storvsc.sys
    Synth3dVsc.sys
    SynTP.sys
    tcpip.sys
    tdi.sys
    tdx.sys
    TeeDriverW8x64.sys
    terminpt.sys
    tm.sys
    tpm.sys
    TsUsbFlt.sys
    TsUsbGD.sys
    tunnel.sys
    UAGP35.sys
    uaspstor.sys
    Ucx01000.sys
    udfs.sys
    ufx01000.sys
    UfxChipidea.sys
    ULIAGPKX.SYS
    usbehci.sys
    usbohci.sys
    USBSTOR.SYS
    usbuhci.sys
    USBXHCI.SYS
    VerifierExt.sys
    vhdmp.sys
    videoprt.sys
    vmbkmcl.sys
    vmbus.sys
    vmstorfl.sys
    volsnap.sys
    vpci.sys
    VSTXRAID.SYS
    watchdog.sys
    Wdf01000.sys
    WdFilter.sys
    WdNisDrv.sys
    wfplwfs.sys
    wimmount.sys
    winhv.sys
    winverbs.sys
    wof.sys
    wpcfltr.sys
    WpdUpFltr.sys
    ws2ifsl.sys
    WUDFPf.sys
    WUDFRd.sys
    xboxgip.sys
    
    
    C:\Windows\System32\drivers>
    Last edited by Brink; 28 Apr 2016 at 13:24. Reason: code box
      My ComputerSystem Spec
  2.    30 Apr 2016 #2
    Join Date : Apr 2016
    Posts : 13
    windows 10
    Thread Starter

    what is the .sys drivers is causing our memory to increase
      My ComputerSystem Spec
  3.    01 May 2016 #3
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    With the current provided information we cannot help you.
    Post a screenshot of taskmanager, tab 'Processes', filtered on 'Memory' (click on it to filter) so we can see what is happening.
      My ComputersSystem Spec
  4.    02 May 2016 #4
    Join Date : Apr 2016
    Posts : 13
    windows 10
    Thread Starter

    Click image for larger version. 

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      My ComputerSystem Spec
  5.    02 May 2016 #5
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    The kernel memory (non-paged pool) is abnormal high, it should normally be a few hundred MBs, this may be a lead FYI.
    Reboot the system and let us know how much the kernel memory becomes, if it comes near the amount of what is shown in the picture then there is/are device drivers leaking memory.
      My ComputersSystem Spec
  6.    03 May 2016 #6
    Join Date : Apr 2016
    Posts : 13
    windows 10
    Thread Starter

    We reboot every 1 week it need time so the memory increases slowing.. everything starts normal after 1 week we have the same results. the problem is that we cannot find what drivers is causing the leakage.as they are many drivers.. when we use poolmon.exe . Can you help us find this memory leak
      My ComputerSystem Spec
  7.    03 May 2016 #7
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    There is a pretty easy way to find out what driver(s) causes the leakage using driver verifier, unfortunately it doesn't come without any risk for which I've written some suggestions below in case they occur although it doesn't happen often.

    To enable driver verifier for the memory leakage:

    1. Search verifier and click yes on the request of UAC if you get it,
    2. Choose 'Create custom settings' and click next,
    3. Choose 'Pool tracking' and click next,
    4. Select 'Select driver names from a list' and click next,
    5. Select all drivers except the onces from Microsoft,
    6. Click 'Finish', you'll be prompted to restart the computer, click 'ok' and reboot the system (reboot won't happen automatically)


    Please note that the reboot process sometimes is problematic when driver verifier is enabled, I recommend that you follow below suggestions BEFORE you reboot.
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    The system may act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My ComputersSystem Spec
  8.    03 May 2016 #8
    Join Date : Apr 2016
    Posts : 13
    windows 10
    Thread Starter

    One system is 24 hours open as we are broadcasting with it.. if we do it will we get a blue screen .. how will will know which drivers is causing the problem.. is there any kind of report.. also how long will we have to leave the driver verifier running. is this the only way to see what driver is causing the leakage
      My ComputerSystem Spec
  9.    03 May 2016 #9
    Join Date : Apr 2016
    Posts : 13
    windows 10
    Thread Starter

    One system is 24 hours open as we are broadcasting with it.. if we do it will we get a blue screen .. how will will know which drivers is causing the problem.. is there any kind of report.. also how long will we have to leave the driver verifier running. is this the only way to see what driver is causing the leakage
      My ComputerSystem Spec
  10.    03 May 2016 #10
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    When a BSOD occurs a dump is being generated, in this dump is shown what driver causes the problem. With driver verifier no other report is generated than a dump.

    Normally it is suggested to leave it running for 24h, or sometimes 48h, but in this case given the description I suggest to leave it running for about 4 days or until a BSOD occurs.

    I find it an easy way to track it down, I'm not familiair with pool monitor as I don't have it so I can't help tracking down the cause with that and real quick I wouldn't know another way to find the cause.

    If a BSOD occurs, go into the %systemroot%\minidump where a dump file should be created. Right click this file, choose 'send to' > 'compressed (zipped) folder' and upload this zip file.
      My ComputersSystem Spec

 
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