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  1.    25 Apr 2016 #1
    Join Date : Apr 2016
    Posts : 23
    Windows 10 Preview X64

    Win 10 Not using all RAM


    Hello, I just bought a new memory stick, and my pc is showing it has 8gb but only using 3.5 gb, which is the same as it was before. i cant see anything in my bios to change this, i have tried checking the maxmem in msconfig, that is off. I did a mem test which showed everything was fine.. Im running windows 10 preview build(Latest preview)

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    is there a way to force windows to use all ram?
    For some reason the bios on this computer is really basic, it only allows you to change the boot order and such, there is nothing in there about memory etc.

    HP 110-014 Desktop PC (ENERGY STAR)

    Model #: H5P35AA

    Thanks !
      My ComputerSystem Spec
  2.    25 Apr 2016 #2
    Join Date : Aug 2015
    Posts : 505
    Windows 10 Pro x64 1607

    Remove the stick and reinstall it.

    Do you also see the Hardware reserved on the task manager says 4.4 GB Hardware Reserved? That means the memory is being used for another device "Graphics Card, etc"

    Do you have the memory stick in the correct slot?, Also, when the 4GB stick was inserted, did it also read 3.6 GB?

    If you have another PC, you may want to test the Stick in a different PC
      My ComputerSystem Spec
  3.    25 Apr 2016 #3
    Join Date : Apr 2016
    Posts : 23
    Windows 10 Preview X64
    Thread Starter

    I switched slots and its still showing the same info. Yes when the stick was inserted it showed 3.6gb by itself, then i put the other stick in and its the same thing.. Any idea how to change this? Or should i just return the ram ?
      My ComputerSystem Spec
  4.    25 Apr 2016 #4
    Join Date : Aug 2015
    Maine
    Posts : 40,237
    Windows10Pro 64Bit

    Quote Originally Posted by ravenfaust View Post
    I switched slots and its still showing the same info. Yes when the stick was inserted it showed 3.6gb by itself, then i put the other stick in and its the same thing.. Any idea how to change this? Or should i just return the ram ?
    Did you buy the correct memory for your HP ?? both memory sticks have to be the exact same. Here are your specs from HP's site for your computer.

    •Single channel memory architecture
    •Two 240-pin DDR3 DIMM sockets
    •Supports the following:
    •PC3-8500 (DDR3-1066)
    •PC3-10600 (DDR3-1333)
    •Non-ECC memory only, unbuffered
    •Supports up to 4 GB on 32-bit systems
    NOTE: 32-bit systems cannot address a full 4.0 GB of memory
    •Supports up to 32 GB on 64-bit systems (with 16 GB DIMMs)
      My ComputersSystem Spec
  5.    25 Apr 2016 #5
    Join Date : Apr 2016
    Posts : 23
    Windows 10 Preview X64
    Thread Starter

    only difference is the brand, one is samsung one in Kingston
      My ComputerSystem Spec
  6.    25 Apr 2016 #6
    Join Date : Aug 2015
    Maine
    Posts : 40,237
    Windows10Pro 64Bit

    You can also download Speccy Free version and have it check your memory specs.
    https://www.piriform.com/speccy/download

    Good little program to check your spec's.
      My ComputersSystem Spec
  7.    25 Apr 2016 #7
    Join Date : Apr 2016
    Posts : 23
    Windows 10 Preview X64
    Thread Starter

    i checked the video card info and its showing i have 8gb for video card.. How can i switch that so the computer can use the ram not the gfx card?
      My ComputerSystem Spec
  8.    25 Apr 2016 #8
    Join Date : Apr 2016
    Posts : 23
    Windows 10 Preview X64
    Thread Starter

    Memory

    8.0 GB DDR3

    Speed: 1066 MHz
    Slots used: 2 of 2
    Form factor: DIMM
    Hardware reserved: 4.4 GB

    Available 2.0 GB
    Cached 1.7 GB
    Committed 1.8/7.2 GB
    Paged pool 211 MB
    Non-paged pool 96.5 MB
    In use (Compressed) 1.5 GB (42.7 MB)
      My ComputerSystem Spec
  9.    25 Apr 2016 #9
    Join Date : Aug 2015
    Maine
    Posts : 40,237
    Windows10Pro 64Bit

    Quote Originally Posted by ravenfaust View Post
    only difference is the brand, one is samsung one in Kingston
    They both have to be one or the other of these 2 types.
    •PC3-8500 (DDR3-1066)
    or
    •PC3-10600 (DDR3-1333)

    If one is different they won't work.... Also.....they might have to be a Matched pair ....not sure in your case.
      My ComputersSystem Spec
  10.    25 Apr 2016 #10
    Join Date : Aug 2015
    Maine
    Posts : 40,237
    Windows10Pro 64Bit

    Quote Originally Posted by ravenfaust View Post
    Memory

    8.0 GB DDR3

    Speed: 1066 MHz
    Slots used: 2 of 2
    Form factor: DIMM
    Hardware reserved: 4.4 GB

    Available 2.0 GB
    Cached 1.7 GB
    Committed 1.8/7.2 GB
    Paged pool 211 MB
    Non-paged pool 96.5 MB
    In use (Compressed) 1.5 GB (42.7 MB)
    Download that program Speccy it will give you more information....
      My ComputersSystem Spec

 
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